Field Service Representative I
Please mention DailyRemote when applying
AI Summary
Provide maintenance and subject matter expert support for Unmanned Aircraft Systems at CONUS and OCONUS locations. Responsibilities include hardware/software installation, system testing, and providing complex onsite training to customers.
About DZYNE
DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready.
We’re growing fast, and looking for innovators ready to make an impact. At DZYNE, you’ll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member’s success.
Ready to do work that matters? Join us.
Position: Field Service Representative I - OCONUS UAV Systems
Location: Remote
Work arrangement: CONUS Flight Test and/or Rotations to OCONUS locations
Position Summary:
DZYNE Technologies is building a highly skilled team that thrives in the operation and support of Unmanned Aircraft Systems in a rapid development environment where aircraft progress from design, fabrication, assembly, and flight in a short period of time.
The successful candidate will be a highly organized self-starter who has direct, hands-on experience providing subject matter expert support to operating customers. Field Service Representatives (FSR) at CONUS and OCONUS locations provide maintenance and support services for all the aircraft systems and serve as the link between deployed operating units and DZYNE.
FSR support can range between twelve (12) hours per day, seven (7) days per week OCONUS and eight (8) hours per day, five (5) days per week CONUS.
- Supports forward deployed or training activities and operations
- Performs analysis of system operations and provides associated analysis reports or documentation back to the home office
- Completes hardware and accessory installation, software connectivity, technical issues, and equipment interconnectivity
- Performs testing, repairing, removing and replacing parts, loading software and firmware for systems, subsystems, equipment, and components
- Performs a wide variety of integrity testing and interviews customers to gather information about problems
- Prepares and presents a wide variety of incident/performance reports to the customer and to the service delivery manager
- Provides advice and a wide variety of complex onsite training for customer support personnel
Required Skills and Responsibilities:
- Must meet minimum military health standards for worldwide deployment
- DoD Secret security clearance or higher with a current background investigation
- Must have a valid FAA Class 3 medical certificate (or able to meet standards)
- A high degree of computer literacy: prior experience with software/hardware installation, knowledge of computer networking to include TCP/IP, Ethernet, and fiber optics.
- Experience in avionics and electronics, including wire harness fabrication, basic soldering and understanding of engineering drawings, blueprints, and test procedures.
- Experience in aircraft networks, various datalinks, Vortex, and SATCOM communications.
- Experience with COMSEC equipment and procedures.
Preferred Skills/Qualifications:
- Previous payload maintenance experience preferred; prior experience with WESCAM MX-15 desired.
Education/Experience:
- Bachelor’s degree in the related area OR practical/formal military equivalent experience and training.
- 3-5 years of experience in unmanned aviation performing as an FSR or equivalent military experience.
Security Clearance Required: Active US Secret Security clearance required
Travel Required: Up to 70% worldwide.
Working Conditions
- The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment or warehouse.
- Work performed may be in a harsh climate, and often hazardous situations. While performing the duties of this position, may regularly be exposed to an extreme and austere desert environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must have the ability to stoop, stand, climb, and lift a minimum of 35-50 lbs.
- Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine
- Involves movement between departments, floors, and worksites to facilitate work
Export Control / ITAR Requirement:
- This position requires access to information and technology subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR). As a result, employment is contingent upon meeting applicable export control eligibility requirements and compliance obligations.
Hourly Rate: $43.00 - $51.00
Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus.
Benefits:
Our benefits are DZYNE’ed for your overall health and financial wellness. DZYNE provides comprehensive medical, dental, and vision plans, employee life and accidental death, and disability. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401K plan with an employer match.
DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment.
#LI-REMOTE
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
