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Provide technical support to customers, including installation, calibration, and maintenance of equipment. Assist with customer training and develop an understanding of business products and account needs.
Job Characteristics: Responsible for providing technical support to current customers. Able to troubleshoot a resolve basic service support challenges. Demonstrates the ability to work in a safety focused environment. Able to provide more technical service support: installation, calibration and ongoing maintenance. Developing an understanding of business, products/services, & account needs. Assists with training customers.
Education/Work Experience: Secondary Diploma or equivalent required and 1-3 years experience in industrial/mechanical environment. Water treatment experience preferred - OR - Technical Degree with 0-2 years experience.
Independence level/Reports to: Increased independence
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