Field Service Engineer – Wallonia / Luxembourg
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AI Summary
Ensure the performance, safety, and compliance of advanced medical technologies through in-depth troubleshooting and repair across hospitals. Execute root cause analysis on failures and produce comprehensive service documentation and test certificates.
Work Flexibility: Field-based
Join a role where your technical expertise directly supports healthcare professionals and improves patient outcomes. As Field Service Engineer, you will ensure the performance, safety, and compliance of advanced medical technologies across hospitals in Wallonia and Luxembourg. This is an ideal opportunity for a recently graduated engineer eager to launch a hands-on technical career in the healthcare environment.
What you will do
- In-depth troubleshooting of equipment and interconnected systems (mechanical, electronic, firmware/basic software)
- Repair, reassembly, and adjustments including parts identification and calibration to spec/tolerances
- Execute root cause analysis on recurring failures; propose and implement corrective actions
- Produce complete service documentation (service reports, NCs, test certificates)
- Confident with diagnostic instruments, oscilloscopes, calibration tools, and torque management
- Solid understanding of QMS, CAPA, traceability, EHS/ISO requirements
- Begins taking initiative to improve processes, products, quality, cost-efficiency/profitability, and safety/health conditions
- Has a good understanding of procedures and functional concepts
- Fully masters the repair procedures and product ranges within scope
- Is versatile across multiple product families and contributes actively to the team’s activity
- Performs standard work tasks in addition to field interventions
- Able to identify anomalies and escalate them appropriately to the relevant contacts
What you will need
Required qualifications
- Minimum 3 years of experience in field service engineering type of role
- Fluency in French
- Professional working proficiency in English
- Basic technical knowledge of electronics and/or mechanical systems
- Valid drive's license
Preferred qualifications
- Proficiency in Dutch
- Bachelor’s degree in Biomedical Engineering or a related technical field
- Knowledge of medical device servicing and regulatory standards
- Initial experience using service management or technical documentation systems
Additional Information
- Territory: Wallonia and Luxembourg (ideal candidate based near Namur or Liège)
- Field-based role with regular travel to customer sites
- Hands-on, customer-facing position supporting healthcare facilities
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