Field Service Engineer (ESS / PV) - Portugal (Remote)

Your mission

Olá e bem-vindo à Sungrow! We are excited to welcome a Field Service Engineer to support our ESS and PV customers across Portugal. In this hands-on role, you will help keep clean-energy systems running reliably and deliver a great service experience from commissioning through long-term operation.

• Take ownership of assigned customer cases and provide timely on-site technical support across Portugal.
• Diagnose and resolve electrical, communication, firmware, and system issues affecting PV inverters and energy storage solutions.
• Carry out installation support, commissioning, preventive maintenance, repairs, testing, upgrades, and rework activities at customer sites.
• Work closely with Project Management, partners, and customers during commissioning, site acceptance, and handover activities.
• Follow all applicable health, safety, quality, and operational procedures while maintaining a strong safety-first mindset.
• Create clear service reports, technical documentation, work instructions, and feedback to support continuous product and service improvement.

Your profile

That sounded exciting, right? To feel confident and successful in this role, your background could look like this:

• You hold a technical qualification in Electrical Engineering, Power Electronics, Mechatronics, or a comparable discipline.
• You bring experience in field service, commissioning, maintenance, or technical support, ideally within PV, ESS, BESS, or industrial electrical systems.
• You are confident troubleshooting electrical equipment and enjoy finding practical solutions in customer-facing situations.
• You communicate clearly and professionally in Portuguese and English at C1 level; additional European languages or Chinese are a plus.
• You are comfortable working independently, managing priorities, and collaborating with international colleagues and external partners.
• You are willing to travel regularly within Portugal, participate in an on-call rota when needed, and hold a valid driving licence.

Why us?

About us

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.