Field Service Engineer

£38,896 starting salary (including allowances), rising after 6 months + paid door-to-door travel + enhanced paid overtime + company van (personal use allowed) 

Full-time, permanent role 

Remote with occasional office attendance for training and key meetings

About the role

At Logisnext UK, we're looking for a practical, customer-focused engineer to join our field service team, supporting customers across the Wolverhampton, Telford, Dudley and Kidderminster area. 

This is a home-based role where you'll travel directly to customer sites to carry out servicing, maintenance, repairs and breakdown support on a range of materials handling equipment. You'll manage your own workload, work independently for much of the time and be trusted to deliver a professional service while representing the business with our customers. 

Whether your background is in forklifts, plant, agricultural machinery, HGVs, automotive, PSV, the Armed Forces or another mechanical engineering environment, we'll provide the specialist product training you need. 

Your responsibilities

As a Field Service Engineer, you'll be responsible for: 

• Servicing and maintaining equipment at customer sites 

• Diagnosing and repairing mechanical, electrical and hydraulic faults 

• Responding to breakdowns and minimising equipment downtime 

• Installing and commissioning equipment 

• Completing service documentation accurately using electronic systems 

• Managing your own schedule and workload effectively 

• Providing clear updates to customers and internal teams 

• Building positive relationships with customers while delivering a high standard of service 

• Working safely and following company procedures.

Requirements

What We're Looking For 

To be successful in this role, you'll need: 

• Experience repairing, servicing or maintaining machinery, vehicles, plant, equipment or mechanical systems 

• A practical and methodical approach to fault finding and problem solving 

• The ability to work independently and manage your time effectively 

• Strong organisation skills and the ability to take ownership of your workload 

• A professional and customer-focused approach 

• Confidence communicating with customers and colleagues, keeping people informed and managing expectations 

• A full UK driving licence.

Desirable: 

• Experience working in a field-based role 

• Experience working directly with customers 

• Relevant engineering, mechanical or electrical qualifications.

Benefits

Why Join Logisnext UK? 

With more than 60 years of industry experience, Logisnext UK supplies and supports forklift trucks, warehouse equipment and advanced automation technologies across the UK. 

In return, you'll receive specialist training, ongoing technical support, paid door-to-door travel, overtime opportunities and the autonomy to manage your own territory while being backed by an experienced engineering team. 

Key other benefits:

• Overtime available with enhanced rates
• Bonus scheme
• Company van with personal use option
• 25 days holiday plus bank holidays increasing with service with the option to buy or sell annual leave
• Contributory pension scheme
• Subsidised optional private healthcare
• Income protection and life assurance
• Subsidised gym membership.