Field Service Engineer

 Posted a month ago
     
2-5 years experience
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AI Summary

The Field Service Engineer is responsible for the installation, commissioning, and repair of monitoring equipment for power and utility customers. They will also manage site visits, identify commercial opportunities, and provide technical feedback to internal teams.

Job Description:

The Field Service Engineer is responsible for the installation, commissioning, site acceptance tests and repair of a variety of PowerStation, Transmission, Substation & Transformer monitoring equipment. The ideal candidate would speak English and any other European language would be advantageous. Frequent travel within UK & EU without Visa requirements is expected. 

Key responsibilities:

  • Planning and Scheduling FS Engineering visits for installation, commissioning, site acceptance tests repair, training and support directly with OEM and Utility customers
  • Liaise with customers to increase FS sales
  • Identification and development of commercial opportunities
  • Provide V.O.C. feedback, to Management, Sales associates, Factory Quality and commercial associates
  • Provide support to all reports on training in FBS tools and techniques
  • Local stock control
  • Develop own capabilities and talent to ensure that development potential is realised
  • Travel required – up to 75%

KPI’s

  • Billable hours: Ensure 72% billable hours and measured by monthly reports
  • Sales: increase in FS sales in Region and measured by FS sales
  • Improved knowledge across the Qualitrol Product Range
  • Customer satisfaction surveys: increased customer satisfaction and measured by feedback.

Education and Experience:

Essential

  • Technical undergraduate degree, HND/HNC or equivalent experience
  • Electromechanical aptitude 
  • BESC EUSR Person/Competent Person certified
  • GWO offshore certification – advantageous
  • Experience within the Utilities & Electrical Engineering industry. 
  • Ability to read and understand schematics
  • Excellent communication skills
  • Drivers Licence 
  • No criminal record | Police / UK Gov Security Clearance 

Working Conditions

  • Location:  Work from Home – based in Belfast UK | Belgium or Italy EU 
  • Reports to: Field Service Manager 

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Qualitrol

QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers’ needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.

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