Field Enablement Lead

About XTEL

XTEL is a leader in advanced, AI-driven solutions for consumer goods companies, combining cutting- edge technology, industry expertise, and data management to accelerate profitable revenue growth and value realization.

Position Overview

The Field Enablement Lead - Technical leads technical enablement for internal and partner field teams (solution architects, technical consultants, partner engineers), ensuring they can design, implement, and support XTEL solutions consistently and at scale.

Key Responsibilities

• Partner with Engineering, PS, and the Instructional Designer – Engineering to define the technical capabilities required by field and partner roles.

• Own technical enablement programs for pre-sales and post-sales roles (e.g., implementation blueprints, demo environments, integration patterns).

• Coordinate hands-on labs, bootcamps, and certifications for technical field roles and partners.

• Act as the feedback loop from field/partners into Engineering and Curriculum on recurring technical blockers or knowledge gaps.

• Collaborate with LMS Platform Lead to deliver and track technical learning paths for relevant personas.

• Curate and maintain a repository of reference architectures, configuration examples, and technical FAQs used in deals and deployments.

• Support partner technical onboarding and readiness programs, ensuring partners can execute projects to XTEL standards.

• Track efficacy of programs through deployment quality, time-to-go-live, support case patterns, and partner performance.

Qualifications

• 5–10+ years in solutions architecture, PS, technical pre-sales, or technical enablement in enterprise SaaS.

• Strong understanding of integration patterns, data flows, security, and enterprise IT environments.

• Experience working with/through partners and system integrators is highly desirable.

• Excellent communication skills; able to bridge business and technical audiences.

• Bachelor’s or master’s degree in a technical or quantitative discipline, such as Computer Science, Information Technology, Engineering, Cybersecurity, or a related field. Equivalent professional experience may also be considered.

Geographical Location:

• US

What We Offer

• Full remote working set-up

• Flexible working hours;⌚

• Competitive Salary Package and Bonus scheme;💸

• A challenging role in a fast-growing AI-driven company; 🪄

• A diverse and international team with strong ownership and a can-do mentality.🌏

• Opportunities to contribute meaningfully to the organization’s growth and development.🚀

Equal Opportunities Statement

If you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.