FGPP- Senior production support SME
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AI Summary
Provide senior-level production support for FGPP, focusing on troubleshooting issues and investigating payment flows. Manage customer escalations and handle complex FGPP configurations including rules and cache refreshes.
Role: FGPP - senior production support SME
Employment: Contract / Permanent
Location: UK / Europe - Remote
Skills:
- FGPP production support and issue troubleshooting
- Trace analysis, DB analysis, and payment flow investigation
- FGPP configuration (profiles, rules, pre/post rules, object rules, cache refresh, etc.)
- Banking/payment domain knowledge
- Customer-facing and escalation management experience
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