Federal Travel Specialist - Remote
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AI Summary
The Federal Travel Specialist will manage end-to-end travel support for federal staff, including processing authorizations and vouchers within E2 Solutions. They will also provide customer support, ensure regulatory compliance, and assist in the transition to the Go.gov travel system.
- Federal Travel Specialist — Contingent on Award
Contingent on Contract Award This position depends on BGMG's award of a federal travel support services contract. We are building our team now so we can start work the day the contract begins. Applicants will be contacted only if BGMG receives the award.
About the Work
Under this contract, BGMG will provide end-to-end travel management support to federal staff, working inside the agency's electronic travel system, E2 Solutions (ETS2). Over the life of the contract, the role will also support the transition to Go.gov, the government-wide travel system run by the General Services Administration (GSA).
What You Will Do - Prepare and process travel authorizations and vouchers in E2 Solutions, checking each for compliance with the Federal Travel Regulation (FTR), 41 CFR Chapters 300–304, and GSA guidance.
- Assist employees with identifying travel requirements, lodging, meals and incidental expenses, and other reimbursable items, and confirm payment method: Individually Billed Account (IBA) or Centrally Billed Account (CBA).
- Build and manage travel authorization workflows and routing paths, and confirm required documentation and justifications are complete before submission.
- Make airfare, lodging, and rental car reservations through the Travel Management Center, verify city-pair fares and lodging per diem limits, and coordinate itinerary changes and cancellations.
- Review and confirm expense entries on travel claims, route them for approval, and monitor timely submission for reimbursement.
- Enter and validate local vouchers, including mileage, transit, and parking, in line with current GSA mileage rates.
- Extract and compile travel data and reports from E2 Solutions for annual government reporting, IBA card reporting, and other agency reporting needs.
- Support the transition of authorizations, vouchers, approval routing, and reporting from E2 Solutions to Go.gov, including configuration, workflow validation, and user role administration.
- Provide day-to-day customer support: coaching, troubleshooting, and issue resolution for travelers using the electronic travel system.
What You Bring
- Working knowledge of the Federal Travel Regulation and the related Code of Federal Regulations chapters.
- Four years direct experience using E2 Solutions, ETS2, or a comparable federal electronic travel system.
- Comfort with the full travel voucher cycle: creation, review, approval routing, and reimbursement.
- Clear, professional communication skills for training and day-to-day support of federal staff.
- Ability to work independently. Contractor personnel on this contract are not supervised by federal employees.
Security Requirement
- The anticipated contract requires contractor personnel to have a current, favorably adjudicated background investigation that can be accepted by FRTIB through reciprocity. The Statement of Work identifies NACI as the minimum investigation, with MBI, BI, SSBI, or PPR also identified as acceptable investigations.
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