FCC - Technical Writer / Documentation Specialist
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AI Summary
Develop and maintain technical documentation, including SOPs, runbooks, and system security plans for the FCC. Collaborate with engineering and cybersecurity teams to translate technical processes into clear compliance and operational artifacts.
cFocus Software seeks a Technical Writer / Documentation Specialist to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.
Qualifications:
Qualifications:
- Bachelor’s degree in Technical Writing, English, Information Technology, Cybersecurity, or related field (or equivalent experience).
- 3–7+ years of experience in technical writing or documentation support in IT or cybersecurity environments.
- Demonstrated experience supporting enterprise environments of similar scale, complexity, or criticality.
- Experience supporting cybersecurity, compliance, or engineering teams in documentation efforts.
- Required Certifications
- Role-appropriate certifications demonstrating competency in technical writing, IT, or cybersecurity.
- Examples include:
- CompTIA Security+ (preferred)
- Certified Professional Technical Communicator (CPTC)
- Certified Information Systems Security Professional (CISSP) (preferred for senior roles)
- Equivalent certifications demonstrating similar competency may be accepted.
- Develop, edit, and maintain technical documentation including SOPs, runbooks, system security plans (SSPs), policies, and procedures.
- Document cybersecurity processes across SOC, NOC, vulnerability management, and engineering teams.
- Create and maintain documentation supporting NIST RMF, FISMA, and federal compliance requirements.
- Support development of ATO packages, POA&Ms, and audit artifacts.
- Collaborate with engineers, analysts, and leadership to gather technical information and translate it into clear documentation.
- Ensure consistency, accuracy, and version control of all documentation artifacts.
- Maintain document repositories and ensure accessibility and organization of materials.
- Support development of training materials and knowledge base content.
- Participate in audits and compliance reviews by providing required documentation.
- Continuously improve documentation standards, templates, and processes.
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