FBS IT Disaster Recovery Program Manager

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

What to expect on your journey with us:

A solid and innovative company with a strong market presence

A dynamic, diverse, and multicultural work environment

Leaders with deep market knowledge and strategic vision

Role Description:

Program Design & Governance

• Define enterprise DR governance framework (policy, standards, controls, RACI)
• Establish risk-based testing methodology and frequency model
• Define “what, how, and evidence” for DR testing

Testing Governance & Oversight

• Define annual DR testing plan and coverage model
• Implement governance cadence (quarterly reviews, approvals)
• Track execution and validate results

Issue Management Framework

• Define DR issue logging, severity classification, SLA, and remediation tracking
• Implement centralized issue tracking

Regulatory & Audit Readiness

• Produce auditable evidence and reporting
• Support NY DFS and internal audit attestation requirements

Automation Enablement

• Build integrated data model and implement Power Platform solution for: Tracking test coverage and results
• Audit traceability and reporting
• Executive dashboards.

Essential Job Functions

• Oversees the planning and controlling of day to day project tasks and budgets
• Implements organizational governance
• Interacts with business and IT partners within the immediate environment to foster commitment and teamwork. Handles specific customer challenges (escalation).
• Works with business unit to define critical business needs and arranges appropriate resources.
• Is responsible for the delivery of large scale projects to the business including risk, quality, and change management, system dependency touch points, schedule and financial management
• Is accountable for work request evaluation and authorization, development and submission of work orders, as well as review of cost estimates from the suppliers.
• Is accountable for Acceptance Criteria and execution of Acceptance Testing at program level.
• Is responsible for project level planning, monitoring and reporting on project performance
• Signs off on project deliverables
• Performs internal project close down
• Conducts Post-Implementation Reviews

Requirements

• At least 4 years of experience in IT disaster recovery program management.
• High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.
• Fluency in English
• ISO 27031 Certification (nice to have)

Critical Skills

• Disaster Recovery - Advanced
• Program Management - Advanced

Software / Tool Skills

• PowerApps / PowerBI - Intermediate
• Cloud Environment
• On Premise

Benefits

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health and Dental Insurance
7. Pension Plan
8. Meals tickets
9. Life Insurance