Family Services Specialist I/II

 Posted 5 days ago
     
 $37440 - $40248 per year
  
2-5 years experience
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AI Summary

The specialist assesses client needs to determine eligibility for Adult and Family Services programs and manages a dedicated caseload. Responsibilities include interviewing clients, compiling documentation, and making referrals to community resources.

Family Services Specialist I/II

This position is located in Enid, Oklahoma.

Annual Salary:

Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 
  • OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
-Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.  
-This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
-Interview clients in an office setting or via phone.
-Manage a caseload.
-Compile data and complete documentation for eligibility.
-Make appropriate program referrals to community resources.  
-Participate in individual and staff conferences. 
-Must attend all mandatory trainings associated with the position. 

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-GH079

83007979/JR58156

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