The MIPPA Coordinator will screen Medicare beneficiaries for eligibility, assist with application submissions, and conduct outreach events to connect individuals with community resources. They are responsible for maintaining accurate records in the STARS system while ensuring compliance with HIPAA and agency confidentiality standards.
The role involves answering incoming calls to assist customers with inquiries and troubleshooting issues related to EBT for SNAP and childcare. The employee will also perform data entry, triage calls to appropriate departments, and maintain compliance with agency policies.
The coordinator will screen Medicare beneficiaries for eligibility, assist with application submissions, and provide information on wellness benefits. They will also conduct outreach events and maintain accurate records of client interactions in the reporting system.
The intern will research and understand Child Welfare policies and assist with casework activities. They will also support Child Welfare specialists in various processes such as interviews and documentation.
