The Experience Booking Coordinator researches and coordinates travel services such as resorts, cruises, and tours based on client preferences and budgets. They are responsible for managing booking details, maintaining accurate records, and providing ongoing support to clients throughout the planning process.
About the Role
We are seeking organized, service-focused individuals to join our remote team as Experience Booking Coordinator. In this role, you will help clients turn vacation ideas into confirmed plans by researching available options, coordinating selected services, and keeping important booking details organized.
This opportunity is well suited for individuals who enjoy assisting customers, comparing choices, managing details, and working independently in a virtual environment. Previous travel-industry experience is not required. Training and continued educational resources are provided.
Responsibilities
Connect with clients to learn about their preferred destinations, dates, budget, interests, and overall vacation expectations.
Research suitable resorts, hotels, cruises, transportation, tours, excursions, activities, and package options using approved resources.
Support the booking process by coordinating selected services and organizing confirmations, schedules, reservation details, and itinerary information.
Keep clients updated, follow up on missing information, answer routine questions, and assist with standard changes or special requests when needed.
Review booking information for accuracy, track important deadlines, maintain organized client records, and continue learning about suppliers and destinations.
What We Provide
Fully remote opportunity with flexible part-time and full-time scheduling
Beginner-friendly onboarding and structured training
No previous professional travel experience required
Ongoing team guidance and educational support
Access to supplier and destination learning resources
Opportunities to strengthen booking, customer service, research, and organizational skills
Professional development and potential growth opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry-related benefits
Supportive virtual team environment
Qualifications
Strong written and verbal communication skills
Professional and customer-focused approach
Excellent organization and attention to detail
Comfortable researching and comparing multiple options
Ability to manage several bookings, requests, and deadlines
Willingness to learn online reservation tools and digital platforms
Dependable follow-through and effective time-management skills
Flexible and resourceful when client needs or arrangements change
Self-motivated and comfortable working independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying countries
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