Executive / Operations Assistant

This is a remote position.

Working up to 6 hours per day within an independent contracting arrangement, this role serves as the central operational anchor supporting an established international entity, focusing on publishing, online training, mental health and wellbeing across Swiss and Australian bases with tens of thousands of global customers and supporters. The position acts as a trusted, independent decision-maker and client representative, taking full ownership of general administrative workflows while learning the business from the inside out as operations expand into the United States and new product and content lines are developed.

Designed specifically for a career administrative professional who views organisational support as their primary vocation rather than a temporary step toward another career path, this role offers high flexibility within a boutique operational environment. Daily duties balance client communication, email list management, content posting, e-commerce support, and continuous process optimisation.

Key Responsibilities

• Act as an independent representative and decision-maker on behalf of leadership after developing a thorough understanding of business operations.
  

• Represent the organisation professionally as a friendly face during client meetings and external communications.
  

• Oversee and manage email list operations to ensure smooth communication with the global audience.
  

• Support e-commerce operations and assist with online store workflows.
  

• Write high-quality written communications and administrative content with precise attention to correct grammar and syntax.
  

• Assist with basic social media content creation and posting across channels.
  

• Support operations within the online education, publishing, and content creation domains.
  

• Explore and implement artificial intelligence tools and workflows to help build and refine internal processes.
  

• Adapt dynamically to perform a wide variety of administrative tasks within a flexible, evolving environment.
  

Requirements

Essential Requirements

• Proven track record as a dedicated career Executive Assistant, Operations Coordinator, or Administrative Specialist.
  

• Practical online or e-commerce experience.
  

• Strong independent thinking and sound decision-making capabilities.
  

• Excellent written communication skills with high attention to grammatical precision.
  

• Interpersonal polish and confidence when speaking directly with clients.
  

• Experience with or capability in managing email lists.
  

• Enthusiasm for adopting and exploring AI technologies to build and refine operational processes.
  

• Practical understanding of basic social media content creation and posting (non-marketer execution level).
  

• Interest in books, publishing, and online education.
  

• Interest in marketing concepts without requiring a dedicated marketing background.
  

Desirable Requirements

• Knowledge or experience working with Shopify.
  

Benefits

Benefits and Culture

• Exceptionally flexible work culture offering highly dynamic daily tasks and opportunities to drive continuous operational improvements.
  

• Opportunity to support a global initiative with a large international supporter base during an active growth phase into the US market.
  

Employment Type

Independent Contractor (up to 6 hours per day).