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This is not a typical executive assistant or production coordinator role. This is a role for someone who knows how to produce a person: someone who gets into the details, sees whatâs stalled, and moves things forward before being asked, whether itâs about production, post-production or anything in between. If youâve ever been the person who quietly kept everything on track while everyone else focused on the bigger picture, keep reading.
We are an award-winning B2B creative video agency specializing in medtech and pharma. We create branded, documentary-style, interview-driven video content for clinicians, patients, and employees. Our team of 12 has tenure ranging from four to eleven years, because when people find us, they tend to stay.
Our big, hairy, audacious goal: help bring 150 life-changing medical innovations to patients by 2034. The stories we tell influence whether patients seek treatment and how quickly clinicians adopt new technology. For that to happen, our Supervising Producer has to be fully available to do that work. Right now, sheâs also managing follow-ups, coordinating logistics, and fielding communications that could be handled by someone else. Thatâs where you come in.
Youâll work directly with our Supervising Producer (SP), serving as an extension of her attention. Youâll know whatâs on her plate, whatâs been sitting too long, and what needs to happen next â clarifying expectations upfront, driving delegation, and flagging whatâs at risk before it becomes a problem. Youâll live in two places: the SPâs workflow and Productive, our project management system.
Work through the task list with the SP at each project phase: whoâs doing what, by when, and what needs to happen to get there
Coordinate shoot logistics: locations, wardrobe and prop lists, patient communications, calendar holds, and travel
Track tasks across active projects and surface whatâs falling behind before anyone has to ask
Additional team support as needed
Set up editor kickoffs, attend handoff calls, send client review emails, and chase outstanding assets and approvals
Track edit script updates, parse client notes, build graphics lists, log footage, and QC deliverables
Handle wrap logistics: upload releases, process receipts, create crew photo albums, and send thank-you emails
Lead daily check-ins, organize the SPâs Productive task list, and protect her time blocks
Prep the SP for calls, attend client meetings, and send follow-up emails capturing action items
Triage email and follow-up threads; flag overdue reviews; draft and send communications on her behalf
Ideally you have demonstrated experience in both production and executive support, and references who can speak to it. Beyond that:
You manage up naturally and own tasks end-to-end, clarifying expectations upfront and never waiting for reminders
You communicate clearly and warmly with high EQ: with clients, patients, vendors, and the SP alike
You bring structure to ambiguity, write with clarity and professionalism, and reach for AI tools instinctively to reduce friction and move faster
Youâre proactive without being pushy, and you know the difference between surfacing a problem and creating noise
Close support experience with a founder, senior executive, or Supervising Producer, with references
Familiarity with video or documentary production workflows, pre- and post-production
Strong written communication, organizational instincts, and comfort with ambiguity
High emotional intelligence: this role involves warm, direct communication with clients
Hands-on fluency with AI tools and genuine drive to use them to get things done faster
US-based, PST/MST core hours
Bonus points: Experience in healthcare, medtech, or marketing communications.
You prefer a clearly defined task list and need a lot of direction to get started
Youâre hoping this role leads into producing or storytelling. This role produces the producer; it doesnât create the content
Youâre skeptical of AI or set in your ways. Weâre building new systems here, and this person builds them with us
The SP ends her week with fewer things stuck on her list than she started with
Patient communications, post-production logistics, and client follow-ups are moving without her involvement
Youâve flagged at least one thing that would have slipped through the cracks
You and the SP are in sync: she knows youâve got it, and you know what âgot itâ means to her
Contract to start.
Full-time (40 hrs/week), remote and US-based.
Salt Lake City or Los Angeles preferred, where our SP is based, for occasional in-person collaboration.
Must work PST/MST core hours. Salary $65,000 â $80,000 / year DOE.
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