Executive Assistant

This is a remote position.

• Excellent written and spoken English
  
• Halaxy experience
  
• Strong organisational and time-management skills
  
• High attention to detail
  
• Confident using technology and cloud-based systems
  
• Advanced Google Workspace skills
  
• Ability to work independently and take initiative
  

• Allied health, psychology, or healthcare administration experience
  
• Xero experience
  
• NDIS, Medicare, or WorkSafe administration experience
  
• SOP and workflow documentation experience
  
• Project coordination experience
  
  

• Understanding of neurodiversity and neuroaffirming practice
  
• Psychology, counselling, social work, or disability sector experience
  
• Canva and presentation design
  
• Social media marketing
  
• Webinar or LMS administration
  
• Workflow automation and process mapping
  

• Manage phone, email, and website enquiries
  
• Coordinate client intake and onboarding
  
• Manage appointments, waitlists, referrals, and clinician calendars
  
• Maintain client records and practice documentation
  
• Support Medicare, NDIS, WorkSafe, and private client administration
  

• Inbox and calendar management
  
• Meeting coordination and follow-up
  
• Research and document preparation
  
• Project coordination and action tracking
  

• Maintain and assist with Halaxy, Google Workspace, and Xero
  
• Support workflow improvements and automation projects
  
• Develop and maintain SOPs, checklists, templates, and process documentation
  
• Maintain document libraries and version control
  

• Support policy and procedure implementation
  
• Maintain compliance and audit registers
  
• Assist with NDIS registration preparation and audit readiness
  
• Coordinate activities between the Director and specialist contractors
  
• Support quality improvement and continuous improvement activities
  

• Assist with workshops, group programs, webinars, and educational resources
  
• Manage registrations, attendance records, and participant communications
  
• Schedule social media content and newsletters
  
• Maintain referral and stakeholder databases