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AI Summary
Position Overview
We are seeking a highly experienced Executive Assistant who operates with precision, discretion, and a strong customer-first mindset. This role goes beyond calendar management — it requires strategic coordination, executive-level communication, and the ability to represent leadership professionally with clients, partners, and internal stakeholders.
The ideal candidate is proactive, detail-oriented, emotionally intelligent, and understands that executive support is directly tied to client satisfaction and operational excellence.
Key Responsibilities
Executive Support
- Manage complex calendars, scheduling, and priority alignment
- Coordinate domestic and international travel arrangements
- Prepare executive briefings, reports, and presentation materials
- Draft and manage high-level correspondence
- Track action items and ensure timely follow-through
Customer & Stakeholder Engagement
- Serve as a professional liaison between executives and clients
- Ensure timely responses to client inquiries and escalations
- Support preparation for client meetings, proposals, and presentations
- Maintain CRM records and client communication logs
- Monitor customer feedback and escalate issues when necessary
Operations & Coordination
- Organize executive meetings, board sessions, and leadership calls
- Coordinate cross-functional initiatives and follow-ups
- Support confidential documentation and contract management
- Improve administrative processes to enhance executive efficiency
- Anticipate executive needs before they arise
Qualifications
- 5+ years of experience supporting C-level or senior executives
- Proven experience interacting with clients or external stakeholders
- Exceptional written and verbal communication skills
- Advanced proficiency in Microsoft Office or Google Workspace
- Experience with CRM systems (e.g., Salesforce, HubSpot, Dynamics) preferred
- Strong organizational and time management skills
- High level of discretion and confidentiality
Key Competencies
- Customer-first mindset
- Professional presence and executive maturity
- Strong judgment and decision-making ability
- High attention to detail
- Ability to manage competing priorities under pressure
- Proactive and solution-oriented
Location
Mexico City, Mexico City (Remote)
Department
Operations
Employment Type
Contractor
Minimum Experience
Experienced
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