EverWell - Social Media Manager (fixed term) - Remote, NZ

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en    

About the company 

Timely and SalonBiz serve over 30,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them. 

This is where you come in.

You’ll take the lead on how Timely shows up across social, bringing our brand, customers and beauty community to life in a way that feels unmistakably Timely.

You’ll own and grow our social presence, creating content that builds awareness, engagement and advocacy while driving meaningful commercial impact. Working across Marketing, Product, Sales, Customer Success and Support, you’ll turn great stories and customer insights into content people genuinely want to engage with.

You’ll have plenty of space to experiment, test and bring new ideas to the table, using data to understand what’s working and continually evolve how we show up.

While you may occasionally support SalonBiz as part of the wider EverWell portfolio, your primary focus will be Timely.

This is a 12-month fixed-term, maternity leave contract.

Some of what you’ll do.

• Own Timely’s organic social strategy, channels and communities.

• Create engaging content that builds our brand, community and demand.

• Bring our customers and their stories to life across social.

• Partner with our paid digital team to connect organic and paid social activity.

• Test new ideas and formats, using data and insights to continually improve performance.

• Track reach, engagement, audience growth, traffic, leads and conversions.

• Collaborate across EverWell on product launches, campaigns, events and key moments.

• Build genuine relationships with our beauty community and grow customer advocacy.

• Occasionally support SalonBiz social activity where needed.

What you’ll bring.

• Strong experience owning social media for a brand or business.

• A knack for turning brand stories into creative, engaging content.

• An understanding of both organic and paid social.

• Confidence using data and insights to improve performance.

• The ability to balance brand, community and commercial outcomes.

• A creative, curious mindset and willingness to experiment.

• Strong planning, collaboration and stakeholder skills.

• An instinct for making brands feel human, relevant and authentic.

• Experience in SaaS, technology, beauty/wellness or a community-led brand would be a bonus.

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why join us?  

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.  

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, Dunedin, and provide a high-spec home office set up.  

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.   

•  This role is full time, fixed-term position and can be based anywhere in New Zealand.  

• You must be legally entitled to work in New Zealand.  

• Applications close when we find the right person!  

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.