Provides IT support on applications and participate in projects. Responds to issues and conducts end user training. Works with Subject Matter Experts to support build design including making decisions on system build content and determining appropriate documentation. Prepares flow charts models and procedures to assist in problem analysis and submits recommendations for solution. Writes system and programming specifications for system implementation to meet user needs. Prepares and maintains technical documentation to guide system users and assist with the ongoing operation maintenance and development of the system. Modifies features supplied by off the shelf system. Works with vendors as needed on technical requests. Collaborates with users to coordinate and develop test plans tests application software to assure accuracy integrity interoperability and completeness to achieve desired results. Understands and abides by change control documentation.

This analyst will primarily support Revenue Integrity and Charge Management end users. A primary certification in Resolute Hospital Billing is required with a preference for an additional certification in HB Charge Router.