Epic Business Intelligence Applications Specialist I in Clinical Technology (Remote)

Position Summary:

UTHealth Houston is searching for an Epic Business Intelligence Specialist to work with our clinical IT team. This role is responsible for overseeing and coordinating the triage of analytics requests and deciding which reporting tools to use as new data needs arise, including but not limited to: Clarity and Caboodle reports; Extract Framework: Metrics; Benchmarking; Radar; Analytics Catalog; Registry Framework; data marts; Reporting Workbench; SlicerDicer and Tableau. Works closely with all levels of staff and customers to translate business needs into requirements, key performance indicators, design specifications, and implementation plans to meet the needs of UTHealth Houston.  

We prefer candidates who are already certified in Cogito. This role is remote, but we also prefer candidates who live in the state of Texas. This is a full-time, salaried position that will be eligible for all UTHealth Houston benefits.  

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Key Accountabilities:

• Obtains and maintains expertise in the support and optimization of Epic Cogito analytics suite of tools.
• Establishing processes, including request, triage, prioritization, testing, publishing, and validating data requests.
• Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new Cogito features.
• Reviewing upgrade documentation related to analytics tools and content and determining how to implement, disseminate, and train system-users.
• Creates and modifies existing reports and distributes analytics content to data consumers.
• Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plans for resolution with minimal guidance.
• Maintaining the Analytics Catalog and associated metadata records.
• Meets build deadlines as communicated by EHR Business Intelligence Application Manager.
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.
• Performs unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly.
• Participates in the creation of relevant and meaningful test scripts for application, integrated, and end-user acceptance testing.
• Follows established guidelines for system change control.
• Creates and maintains documentation for change management.
• Collaborates with peers to ensure process design, interface development, testing, and end-user training are performed to quality standards.
• Performs basic project management activities for the development and implementation of system changes and small projects with minimal guidance.
• Performs other duties as assigned.

Certification/Skills:

• Prefer Epic Cogito certification 

Minimum Education:

Bachelor's Degree in Computer Science, Business, or a related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

2 years of experience in a healthcare-related field required. Large-scale healthcare systems planning and implementation experience on application software products preferred

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

We prefer employees who permanently reside and work in the State of Texas.