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The Employee Relations Partner will lead workplace investigations, resolve disputes, and provide expert guidance on employee issues within the Retail group. They will also analyze trends and collaborate with stakeholders to improve processes and ensure compliance with employment laws.
Job ID: 298559
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, Remote REMOTE, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location: Atlanta, Miami or Orlando
Your safety matters to us
All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
THIS ROLE MUST BE BASED IN ATLANTA, ORLANDO OR MIAMI
About Team
Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. Our ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. We don’t just resolve issues—we anticipate challenges, influence organizational decisions, and design solutions that align with our long-term business goals.
As part of Employee Relations, we:
Partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise-wide initiatives that strengthen culture and performance.
Develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization.
Advise and coach leaders on effective people strategies that support organizational success and foster high-performing teams.
Conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand.
Champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes.
We believe that strong employee relationships are the foundation of a successful organization. By joining our team, you’ll help us shape the employee experience, influence strategy, and make a meaningful impact on both our people and our company’s future.
Job Summary
Reporting to the Employee Relations Manager, the ER Partner for Retail Southeast will lead investigations, resolve workplace disputes, and provide expert guidance on employee issues within the Retail group. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes.
Duties and Responsibilities
Conduct confidential investigations into workplace complaints and potential policy violations. Provide expert counsel and recommend appropriate actions.
Analyze trends and collaborate with stakeholders to address recurring issues and improve processes.
Deliver training and guidance to managers and employees on policy compliance and ER best practices.
Contribute to internal initiatives and projects as needed.
Working Conditions
Remote
Travel up to 20%
Qualifications
Experience
Experience in dedicated ER role(s); additional HR experience a plus — 4+
Leading Workplace Investigations (Employment / Title VII) — 4+
Conduct and Performance Management — 3+
Education
Bachelor’s Degree
Competencies and Skills
What You’ll Get:
The annual base salary range for this position is $113,900.00 - $127,300.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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