Employee Benefits Client Manager

Posted 3 months ago

United States

$60000 - $85000 per year

2-5 years experience

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Position Overview:
We’re looking for a relationship-driven Employee Benefits Client Manager to support and grow a portfolio of employer groups. This role is ideal for someone who enjoys being front-facing with clients, building trust, and acting as a go-to resource for all things benefits.

You’ll work closely with business owners and their teams to guide them through renewals, open enrollment, and ongoing benefits support. While organization and follow-through are important, this role is centered around communication, responsiveness, and delivering a strong client experience.

If you enjoy building long-term relationships and being a trusted advisor to your clients, this could be a great fit.

What You’ll Do:

Serve as the primary point of contact for a portfolio of employee benefits clients
Build strong relationships with business owners and key decision-makers
Lead renewal conversations and present plan options in a clear, consultative way
Support clients through open enrollment and employee education
Assist employees with benefit questions, coverage details, and claims concerns
Coordinate with internal team members and carriers to ensure smooth service delivery
Identify opportunities to enhance coverage and improve client outcomes
Maintain consistent communication and follow-up to ensure client satisfaction

What We’re Looking For:

Active Life/Health license (or ability to obtain quickly)
Experience in employee benefits or group insurance
Strong communication skills with a client-first mindset
Comfortable leading conversations and presenting options to clients
Organized and able to manage multiple relationships at once
Proactive, responsive, and solution-oriented
Experience with Employee Navigator preferred

This is a remote position.

Suess Insurance Services

Employees 2-10 employees Industry Insurance

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