Email Marketing Specialist (Klaviyo)

About Us

Super Organics is a portfolio of fast-growing wellness and supplement brands built on quality, transparency, and a real commitment to the people we serve. Our brands range from botanical supplements to creatine blends, and each has its own voice and audience. We move quickly, care about craft, and email is one of our most important channels for reaching customers.

The Role

We’re looking for a hands-on Email Marketing Assistant who knows Klaviyo inside and out. You’ll build and run campaigns and flows across several brands, fix technical problems when they come up, and keep our email calendar on schedule. That means writing copy and briefing designers yourself so nothing waits on someone else.

Most importantly, we want someone who wants to grow with us long-term. Our brands are scaling, our team is tight-knit, and we invest in people who invest back.

This isn’t a “push send” role. One day you’ll troubleshoot a broken flow trigger, the next you’ll write a promo email and brief our designer on the creative, and the day after you’ll rebuild a segment that’s been pulling the wrong people.

What You’ll Do

• Build, launch, and optimize automated flows in Klaviyo: welcome series, abandoned cart and checkout, browse abandonment, post-purchase, replenishment, winback, and sunset flows. Also manage subscription-related flows like failed payments, cancel-winbacks, upcoming billing reminders and more.
• Set up and schedule campaigns across multiple brands, including segmentation, A/B tests, send-time strategy, and QA before every send
• Handle technical fixes and troubleshooting: broken triggers, flow filters, conditional splits, dynamic content and template tags, custom properties and metrics, and Shopify and subscription-app integrations
• Code and edit email templates with HTML/CSS when the drag-and-drop editor isn’t enough
• Write email copy (subject lines, preview text, and body) that fits each brand’s voice and our compliance guidelines
• Brief graphic designers on new campaigns and emails: write clear creative briefs, assign tasks, manage turnaround, and review final assets
• Keep the list healthy and deliverability strong: list hygiene, suppression, engagement-based segmentation, and monitoring inbox placement
• Report on campaign and flow performance (revenue, conversion, click rate, unsubscribes) and recommend what to test next
• Work closely with our Retention & Lifecycle Manager to carry out the monthly promo calendar and product launches

Requirements

• Fluency in English, written and spoken
• Available during business hours, 8 AM to 5 PM EST
• 3+ years of hands-on Klaviyo experience, ideally for DTC e-commerce, CPG, or supplement brands
• Deep technical Klaviyo knowledge: flow logic, conditional splits, segment building, dynamic content and template tags, custom properties, and integration troubleshooting
• Working knowledge of HTML/CSS for email
• Experience with Klaviyo and Shopify integrations; experience with subscription apps is a plus
• Strong copywriting skills, with the ability to write in several brand voices
• Experience briefing and managing designers or creative contributors
• Solid understanding of deliverability basics (SPF/DKIM/DMARC, list hygiene, engagement-based sending)
• Comfortable reading performance data and turning it into next steps
• Organized and self-directed, able to manage several brands and deadlines at once
• Nice to have: Klaviyo SMS experience, Klaviyo certification, or experience in a regulated or compliance-heavy product category. Experience in the kratom niche is a plus.

Benefits

• Full-time, remote role
• Weekly pay, direct deposit
• Yearly raise (based on performance)
• Real ownership: your flows and campaigns go live, get tested, and drive revenue you can point to
• Variety every week across brands and audiences
• A collaborative team that values craft and moves fast