Email Deliverability Specialist

 Posted 2 days ago
  
 France
  
2-5 years experience
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AI Summary

Manage the health of email domains and mailboxes across multiple client projects to ensure high deliverability and avoid spam folders. This includes configuring DNS infrastructure, monitoring reputation signals, and setting up end-to-end email sequences.

Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.

Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA - from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.


The Role

Email Deliverability Specialist is the infrastructure backbone of Belkins' outreach engine. You own the health of email domains and mailboxes across multiple client projects simultaneously - monitoring reputation signals every day, running warmup, setting up email sequences, and ensuring every email lands in the inbox, not the spam folder.

This is a technical, systematic role with real ownership. You're not assisting - you're the decision-maker for domain infrastructure on every project you run. Your work directly determines whether our clients' email outreach campaigns succeed or fail.

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What You'll Be Doing

- Monitor domain reputation and mailbox health across 10–12 client projects daily, identifying signal drops before they become incidents

- Run warmup and counter-measures when reputation deteriorates — including manual warmup, spam recovery, and pacing adjustments

- Set up email sequences end-to-end in Reply.io and Instantly: template setting, lead loading, scheduling, step configuration, and pacing

- Diagnose deliverability issues (bounce codes, DMARC failures, blacklistings, content flags) — trace root causes across domain reputation data, spam placement signals, and reply rate trends, and resolve independently before escalating

- Configure DNS infrastructure from scratch: SPF, DKIM, DMARC records, Custom Tracking Domains

- Verify email templates against spam trigger patterns and content hygiene standards before launch


What You Bring

- Hands-on experience with domain warmup, email reputation monitoring, and bounce log analysis

- Working knowledge of DNS records: SPF, DKIM, DMARC setup

- Experience with outreach platforms: (we use Reply.io, Smartlead, Lemlist), or a comparable tool

- A systematic daily process you can describe without prompting - you build checklists, not react to fires

- Resilience to change: at Belkins, processes evolve regularly, and this role evolves with them

- English: Intermediate+ written (you'll communicate with clients and global teammates in text)


Nice to have:

- Background in technical support at a domain registrar or email platform support

- Experience with deliverability analytics tools: Folderly, EmailGuard, MailReach, Glockapp, PlusVibe.ai

- Understanding of cold outreach sequence logic and lead-to-send workflows


What's Special About Working at Belkins

- Your own tool. You'll work daily with Folderly - a deliverability platform built in-house at Belkins. It's your instrument, and you know the team that built it.

- Flexible schedule. Our team defines its own hours within business-hours availability. No one checks when you log in - they check what you ship.

- Clear growth path. Junior → Middle → Senior, with a transparent skill matrix, regular performance reviews, and compensation that moves with your level - not with company mood.

- A team that stays. Average tenure on this team is 3+ years. People join and build careers here.

- AI-powered future. We're investing heavily in automation. By the time you hit your stride, some of the most repetitive parts of setup will be handled by AI - giving you more time for the work that actually requires expertise.

And everything in the standard Belkins package below.

 


You're Our Kind of Person If You

- Can walk through your daily monitoring routine without being asked - you own your process

- Move from "something's off" to "here's what I found and here's my fix" without waiting for direction

- Stay steady when processes change - and they will, because Belkins is always moving

- Are genuinely curious about how email infrastructure works at a technical level: DNS, ISP behavior, spam filter logic

- Want more depth and ownership than your current role gives you - whether you're coming from technical support, domain administration, or outreach operations


What to Expect in Our Process

1 - Screening Call (30 min) - with our recruiter: your background, English level, motivation, and how you run your daily work

2 - Practical Test (async, ~60–90 min) - a hands-on task related to domain diagnostics or sequence setup

3 - Technical Interview (60 min) - with our Head of Delivery Ops and Senior EDS: a deep dive into your real technical experience and how you handle live situations

4 - Head & Culture Interview (45–60 min) - a final conversation with company leadership to confirm mutual fit


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If you're ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you!


At Belkins, we care deeply about our team members, and we prove it through:

 

Competitive pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.

 

Flexibility to thrive: Work where and how you’re most productive — whether from home or one of our three hubs (Kyiv and Lviv, Ukraine, and Warsaw, Poland). Our flexible hours aren’t just a perk, but a key to staying agile and focused.

 

Professional growth: We’re a launchpad for your career. With regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We’ve built an internal wiki for sharing insights and a library with the latest business books to keep you sharp.

 

Well-being focus: Your mental health is a priority. We offer a co-shared medical insurance plan, mental health lectures, and support for your overall well-being. 

 

Recharge time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.

 

Language Support: English is vital for us, and we’ve got you covered with language lessons reimbursement to boost your skills for global communication. 

 

Global sync: We align with U.S. holidays. 

 

Memorable team experiences: Work hard, play hard. Our team-building events and all-hands gatherings stand out with humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

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