Dutch Speaking Travel Agent (Remote in Greece)

Location & Workplace: 100% Remote (Mainland or Islands, Greece)

Language Requirements: Fluent Dutch (C2) and Professional English (B2+)

Job Title: Dutch-Speaking Travel Agent & Virtual Travel Specialist

Industry: Online Travel & Hospitality Management

Eligibility: Restricted to individuals residing in Greece or independently relocating

Position Overview

We are seeking versatile, enthusiastic professionals to serve as brand representatives for a market leader in global online travel. In this role, you will represent a top-tier international company while enjoying a 100% remote setup from anywhere on the Greek mainland or islands.

Working as a virtual travel specialist, you will protect the company's premium reputation by resolving intricate booking issues and delivering smooth, high-end travel experiences. Serving as an essential contact point, you will blend operational accuracy with exceptional guest care.

Work Setup: 100% Remote work-from-home position strictly reserved for individuals residing in Greece or independently relocating.

Core Responsibilities & Daily Tasks

• Omnichannel Support: Manage customer inquiries via chat, email, and phone with fluent, professional Dutch and fluent English skills, ensuring a courteous and reassuring tone.

• Complex Problem Solving: Investigate and resolve detailed reservation issues, cancellations, and account inquiries methodically with patience and empathy.

• Travel Advisory: Stay up to date on global travel rules, hospitality policies, and corporate systems to provide accurate, high-level guidance to travelers.

• CRM Logging: Record all guest interactions precisely in the database to keep client histories accurate and up to date.

• Goal Achievement: Meet individual efficiency metrics and key performance indicators while collaborating with a global workforce to maintain service excellence.

Candidate Profile & Requirements

Language Skills:

• Dutch: Fluent (C2-level command) to ensure optimal customer satisfaction and flawless written/spoken communication.

• English: Fluent (B2-level or higher proficiency) required for training programs, system software navigation, and internal communications.

Legal & Setup Requirements:

• Work Authorization: Full legal permission to live and work in Greece (EU citizenship or valid local residency/work permits).

• Home Office Setup: Dedicated, quiet home workspace connected to reliable, high-speed internet infrastructure.

Core Strengths:

• Interpersonal Skills: Outstanding communication habits and the composure needed to handle complex customer scenarios with diplomacy, reinforced by strong emotional intelligence.

• Self-Discipline: High personal accountability to manage tasks independently and efficiently in a virtual, remote setup.

Compensation, Benefits & Career Path

• Base Pay: Specialized salary framework for bilingual talent in Greece, adhering to the local 14-month annual payment model.

• Monthly Incentives: Regular financial bonuses tied directly to performance targets, quality metrics, and customer satisfaction scores.

• Day-One Benefits: Full private medical and life insurance coverage starting immediately on your first day of employment.

• Equipment Included: Complete corporate tech kit—including a high-performance laptop and peripherals—shipped directly to your residence in Greece.

• Career Growth: Defined pathways into Quality Assurance (QA), corporate training, team leadership, or management roles.

Relocation Package (For Candidates Moving to Greece)

• Temporary Housing: 3 weeks of Airbnb accommodation provided upon arrival to ensure a comfortable transition.

• Travel Assistance: Full flight ticket reimbursement to help you reach Greece seamlessly.

• Paperwork Support: Hands-on HR assistance with local administrative tasks, including securing your Greek tax ID (AFM) and social security credentials (AMKA).

Application Process

Submit your updated English resume. Our recruitment team will review your application and contact you swiftly to schedule an initial online interview!