Dutch Speaking Booking Agent (Remote in Greece)

This work-from-home position is strictly reserved for people presently living in Greece or individuals independently handling their relocation to the country. We cannot process applications from international candidates living abroad who do not have firm plans to establish permanent Greek residency and employment status.

Position Summary We are searching for proactive, motivated individuals to represent a global leader in the online travel space. Operating in this position, you will serve as an essential brand representative with the total flexibility of working remotely from anywhere in Greece—from a major city center to a island home.

This role extends well past simple client support. As a remote travel specialist, you will protect the brand's standing by resolving intricate booking issues and ensuring smooth, top-grade travel experiences. You will serve as a key connection, combining technical precision with excellent guest care.

Daily Duties & Key Responsibilities In your role as a Virtual Travel Specialist, your daily tasks will focus on:

• Multi-Channel Support: Managing inbound communications through phone, email, and live messaging with fluid professionalism in fluent Dutch and fluent English.
• Complex Issue Resolution: Researching and fixing complicated booking mistakes and account inquiries with patience and empathy.
• Specialized Guidance: Keeping up-to-date on international travel requirements and internal software tools to provide accurate, high-level advice to clients.
• Accurate Record Keeping: Documenting all user interactions thoroughly within the corporate CRM to maintain precise account records.
• Target Achievement: Meeting personal output targets while partnering with an international team to sustain top-tier service standards.

Desired Profile & Qualifications We seek self-motivated individuals who thrive in a fast-paced, digital-first environment.

Language Capabilities

• Dutch: Fluent (C2-level) command to deliver superior client interactions.
• English: Fluent (B2-level or higher) proficiency for operational systems, internal communications, and training modules.

Legal & Setup Requirements

• Work Authorization: Full legal permission to live and work in Greece.
• Home Office Setup: A private, quiet workspace equipped with reliable, high-speed internet.

Core Traits

• Communication Skills: Exceptional interpersonal abilities paired with the composure needed to handle high-stress customer scenarios smoothly.
• Self-Management: Strong personal discipline to manage daily tasks independently in a remote setup.

Pay, Benefits, & Career Path We offer a strong compensation package designed to reward performance and support long-term professional growth:

• Base Salary: A competitive compensation structure tailored for bilingual professionals in Greece, including the traditional 14-month annual salary distribution.
• Monthly Incentives: Regular performance-based financial rewards tied directly to customer satisfaction and service metrics.
• Immediate Health Coverage: Comprehensive private health and life insurance policies active on your very first day.
• Hardware Provided: A complete, high-grade work-from-home tech kit (including a company laptop) delivered directly to your home.
• Career Growth: Clear advancement routes into quality management, team leadership, or corporate instruction roles.

Relocation Support (Moving to Greece) For candidates relocating to Greece to take on this position, we offer full support for a smooth onboarding transition:

• Travel Provided: Full coverage for your flight to Greece.
• Initial Lodging: 30 days of corporate-sponsored temporary housing to give you time to find long-term accommodations.
• Administrative Aid: Direct assistance with local administrative processes, including guided support to secure your Greek tax number (AFM) and social security registration (AMKA).

Application Process Ready to take the next step in your remote career with a top global travel brand? Click Apply Now to send us your updated English resume. A recruitment specialist will review your profile and reach out to book an initial virtual interview.