Domestic Abuse Support Worker – Floating Support & Safe Accommodation

Home Based, covering Hereford

Job Share can be considered

• 26 holiday per year with the option to trade and buy more

• Health plan

• Discounts in high street shops including technology and cycle to work scheme

• No weekend working

• Casual dress code

• Local and national training opportunities

Stonewater, a place to be yourself

Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors at the heart of everything they do? If the answer is yes then Stonewater is the place for you.

Our dispersed safe accommodation and floating support services in Herefordshire provide an excellent opportunity for you to become a domestic abuse support worker, where you will be empowered and encouraged to support survivors to reach their full potential and work with a dynamic team of specialist domestic abuse support workers. Your unique skills and attributes will be used to support survivors on a day to day basis, allowing them to gain the tools to live a life free from abuse.

Typical Day as a Domestic Abuse Support Worker

• Team brief with your team

• Plan your visits around the needs of the survivors

• Use the Empowerment Star to create support plans with the survivors.

• Offer emotional support and wellbeing interventions.

• Carrying out risk assessments, support planning, actions and goals setting and regular reviews.

• Signposting and assisting survivors with finances and benefits.

• Assisting survivors to source education, training and employment opportunities.

• Supporting survivors to successfully maintain their tenancy by monitoring rent payments and room cleanliness.

• Attending multi-agency meetings.

You will bring

• Passion to support our survivors to live their best life, working collaboratively with an eye for detail.

• We understand that not everyone has all the experience we’d like so if you have a “can do” positive attitude and a zest for supporting people, the rest we can teach you!

• We’d like experience of creating person-centred support plans and supporting survivors to work to the plans.

• You’ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach.

• If you’re new to our sector, tell us about your transferrable skills.

Job Details

• This role sits within our Herefordshire Services which includes dispersed safe accommodation and a floating support service.

• You will hold a caseload of clients across both services

• You will be required to work 20 hours a week we can be flexible in the days that you work.

• You will be manage your own diary and complete your admin at home.

• You will need to be confident using technology for creating and updating support plans, collaborating with colleagues and completing online training

This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document.

This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification.

Discover Stonewater:

Stonewater have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, a South Asian Women’s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.