Document Verification Analyst - Panamá

About Us

Nalanda is a leading Spanish multinational dedicated to bridging the gap between large companies and their suppliers through an innovative digital platform. Our platform streamlines business processes such as document exchange, purchases, invoices, and vital business information. We specialize in coordinating activities between contractors and their suppliers, minimizing costs, time, and risks, while fostering transparent and effective business relationships.

We are a dynamic, forward-thinking company committed to building an inclusive workplace where talent thrives. At Nalanda, we believe that the development of people drives organizational success. Join us as we continue to build a culture of growth, inclusivity, and excellence.

We are also part of Once For All, an international group with a presence in the UK, France, Latin America, and more than 1,000 people working on digital solutions for supply chain management and regulatory compliance.

Role Summary

Carries out project documentation validation, including the review and verification of the required documents, ensuring compliance with current regulations. Additionally, provides customer service by resolving inquiries, managing requests, and offering support throughout the entire administrative process.

Key responsibilities

• Review, verify, and validate administrative, labor, and occupational risk prevention documentation for client companies, workers, and equipment.

• Delivery of training sessions to both the project owner company and subcontractors.

• Design and development of training resources and content related to the Nalanda system for the project owner and subcontractors.

• Preparation of platform guides and support materials for subcontractors.

• Management of national and international contracts: company registration, dispatch of credentials, and project document review.

• Customer and subcontractor support via email and phone.

• Monitoring changes in criteria and legislation and applying complex requirements according to the specific demands of each client.

• Preparation of customized reports to meet client-specific requirements.

Qualifications

• Previous experience in customer service or administrative support

• Strong communication and problem-solving skills

• Excellent organizational and multitasking abilities

• High attention to detail and commitment to process improvement

• Fluency in English and Spanish, both spoken and written, is a must.

• Proficiency in Microsoft Office.

• Collaborative, proactive and dependable professional committed to personal ownership of tasks and the achievement of team objectives

What we offer

💰🎁Competitive compensation and benefits package 800 - 1000 $

🏞️💻 Teleworking.

🫂🔝 A dynamic and inclusive workplace with opportunities for growth and development.

✨🏢 The chance to make a significant impact on our organizational culture and talent strategy.