DoIT Student IT System Administrator

All Remote

Required:
- Knowledge and Experience in Microsoft Operating Systems and Services.
- Experience supporting/assisting others with information technology related issues.
- Excellent communication skills.
- Attention to detail.

Preferred:
- Prior experience working in a technology support environment.
- Knowledge and experience in PowerShell or other scripting languages.

This position works closely with our full time Systems Engineering Team to help troubleshoot cases that have been escalated from the Help Desk team. Will act in conjunction with team staff to triage tickets as they are received. Will perform basic Active Directory tasks and systems monitoring under the direction of the Team Lead. Will assist with PowerShell scripting tasks as requested by team members.
Frequent sitting and computer work.

Duties and Responsibilities:
- Handle and resolve customer problems with the assistance of senior staff
- Perform basic Active Directory maintenance tasks.
- Perform basic system health monitoring.
- Assist full-time Systems Engineering staff with the maintenance, configuration and troubleshooting of system hardware, software, and related services.
- Perform physical inventory tasks for system hardware and server systems.
- Automate system administration tasks using PowerShell and/or other scripting languages with the assistance of senior staff.

N/A

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/