Director - Revenue Cycle Automation & AI - Remote
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AI Summary
The Director, Revenue Cycle Automation & AI leads Mayo Clinic's automation and AI portfolio across Revenue Cycle operations. This leader owns strategy, delivery, and value realization for a mature, multi-year program that has delivered significant FTE savings and process improvement. The role sets direction for agentic automation, RPA, and AI-enabled solutions in Revenue Cycle; partners deeply with Revenue Cycle operational leadership; and ensures the pillar continues to scale without disruption as the broader program expands.
Key Responsibilities:
- Own the end-to-end Revenue Cycle automation and AI portfolio strategy, roadmap, and delivery outcomes, in partnership with Revenue Cycle operational leaders.
- Lead a multi-disciplinary delivery team of developers, architects, and analysts to design and deploy UiPath and AI-enabled solutions across Revenue Cycle workflows.
- Sponsor and govern agentic automation initiatives (e.g., UiPath Maestro, LLM-based agents with human-in-the-loop) that extend the program beyond traditional RPA.
- Drive business case development, ROI measurement, and value realization reporting for Revenue Cycle initiatives, leveraging standardized rate cards and value levers.
- Manage vendor and platform relationships (UiPath and AI tooling) for Revenue Cycle use cases, coordinating with enterprise architecture and procurement.
- Serve as executive-level interface to Revenue Cycle leadership, representing the automation program in governance forums, steering committees, and strategic reviews.
- Develop, coach, and retain talent across the Revenue Cycle pillar; model leadership behaviors that reinforce Mayo Clinic's primary value.
Partner across pillars to share reusable components, accelerators, and architecture patterns that benefit the broader enterprise program.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
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