Director Quantitative UX Research and AI Enablement
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AI Summary
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target’s Global UX team is a group of design, research, and accessibility practitioners and experts focused on improving and innovating digital experiences for Target’s guests, team members, and partners. Here, we design tangible, inspiring, and impactful solutions that serve all aspects of our business and play a critical role in shaping Target’s digital experience through insight, rigor, and human-centered thinking.
About the role:
As a Director of Quantitative UX Research and AI Enablement, you’ll lead Target’s enterprise UX quantitative research strategy, experience measurement, and responsible AI-enabled research. This leader will set the strategy for the function, guide the team’s day-to-day work, and lead major initiatives and core programs that advance Target’s goals.
You’ll shape how Target learns through UX metrics, benchmarking, longitudinal voice-of-the-user programs, user panels, survey research, experimentation, and behavioral analysis, translating those insights into product and business decisions. You’ll also partner with internal teams and vendors to bring these programs to life using the right tools and platforms.
Success for this leader requires strong partnership with UX, product, technology, analytics, business, and insight partners to establish direction, align on priorities, and build trust in the work. You’ll set responsible AI guidance and standards so research is structured, reusable, discoverable, and ready to support AI-enabled workflows, including agents and synthetic users.
As an experienced people leader, you will coach and develop a team of five researchers supporting priority product areas through embedded partnership, quantitative research, and early-stage human-centered design, while strengthening rigor, speed, and impact.
Responsibilities:
Lead strategy, standards, and maturity for quantitative UX research, experience measurement, and AI enablement across Target’s digital ecosystem
Oversee programs such as UX metrics, benchmarking, survey research, user panels, and longitudinal tracking
Establish rigorous and scalable approaches for survey design, sampling, analysis, reporting, and synthesis
Partner with cross-functional leaders and insight teams to connect research, experimentation, product analytics, and business priorities to roadmaps and outcomes
Define how Target uses AI agents and synthetic users in research, and establish guidance for responsible use across UX Research and adjacent partner teams
Advance Target’s research ecosystem so insights are organized, reusable, and ready to support AI-enabled workflows
Lead, coach, and develop a team of five researchers supporting priority product areas through embedded partnership, quantitative research, and early-stage human-centered design
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
10+ years of experience in UX research, quantitative research, applied research, or a related field with a strong understanding of human-centered design and digital product development
Deep expertise in quantitative methods such as survey design, sampling, measurement, benchmarking, statistical analysis, and longitudinal tracking
Experience leading enterprise-scale measurement programs and influencing decisions with data
Strong understanding of how quantitative research connects with qualitative research, experimentation, behavioral data, product analytics, and business performance
Experience shaping research standards, governance, tooling, repositories, or other scalable research capabilities
Demonstrated understanding of how AI can responsibly support UX research, including opportunities, risks, governance needs, and implications for quality
Ability to make research more structured, discoverable, reusable, and AI-ready while maintaining human judgment, context, ethics, and rigor
Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
5+ years of people leadership experience with demonstrated success hiring, coaching, and developing high-performing, cross-geography or remote teams
Experience working in large, matrixed organizations a plus
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_FAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 07/12/2026Automatically Apply to the Best Remote Jobs
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