Director Ops, Learning Process Enablement (Max $50/hr W2)

Education

Reston, VA / Remote - ability to travel 4-6 times a year to Clients offices or on behalf of Client business.

USC and GC only on W2 – No H1B, OPT, CPT EAD at this time

This role is for someone who is strategic-minded and loves to automate processes for simplicity (they have technologists to do the tech work, but person is an innovator - project manager - stellar communicator. The center of the wheel as it relates to how CB delivers high-impact learning solutions. Selected candidate will bridge instructional design, systems implementation and operational effectiveness. Person must have stellar project management abilities and communication skills.

About You

Exceptional candidates can effectively speak to:

·       5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization.

·       Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon).

·       Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans.

·       Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project).

·       Knowledgeable in content authoring tools with AI integrations and review processes.

·       Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills.

·       Strategic thinker with the ability to balance big-picture planning with tactical execution.

·       Proven ability to build relationships and influence others to action

·       The ability to travel 4-6 times a year to Clients offices or on behalf of Client business.

·       Authorization to work in the United States

All roles require:

·       A passion for expanding educational and career opportunities and mission-driven work

·       Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

·       Clear and concise communication skills, written and verbal

·       A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

·       A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

·       A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

·       Authorization to work in the United States

All your information will be kept confidential according to EEO guidelines.