The Director of Information Security is responsible for the end-to-end execution of the company's security program, including vulnerability management, incident response, and security architecture. They will lead and grow the security team while representing security interests to executives, auditors, and customers.
Position Summary
The Director of Information Security owns Fetch's security function end to end: vulnerability management and AppSec, incident response and forensics, security architecture, GRC/compliance, third-party risk, and security awareness. This role is the senior full-time security leader for the company, taking day-to-day ownership of the security program.
The Director of Information Security is the dedicated, always-on owner of the security posture; someone who can run point on a critical incident, drive a vulnerability program to completion, and build the compliance backbone the company needs as it scales.
Role Purpose
Own the security function's day-to-day execution.
Reduce the company's exposure to high-blast-radius security risk, AI agent architecture, and application security.
Build a mature, auditable, and scalable security program (policy, controls, evidence, reporting) ahead of compliance and customer-trust demands.
Lead and grow a Security team, providing the people management the function has lacked.
Serve as the primary technical authority and incident commander for security events.
Represent Information Security credibly to executives, auditors, customers, and partners.
Own the AppSec and vulnerability management program (Snyk and adjacent tooling), including pack ownership, CI/CD security gating, and repository risk classification processes.
Drive vulnerability remediation SLAs and hold engineering accountable to them.
Continuously mature the program from reactive scanning toward proactive, gated prevention.
2. Incident Response & Forensics
Act as an incident commander for security incidents, including coordinating cross-functional response, containment, and communication.
Own the bug bounty and continuous penetration testing disclosure program: triage, validation, remediation tracking, and researcher communication.
Facilitate post-incident reviews and root-cause analysis, with particular attention to recurring architectural risk patterns.
Ensure remediation of systemic issues, not just point fixes and elevate platform-level fixes when the same root cause recurs across incidents.
3. Security Architecture & Emerging Risk
Own security architecture review for new systems, platforms, and AI agent deployments, including AI agent identity and access patterns (eg, cross-app access, delegated identity).
Maintain security standards for cloud infrastructure, endpoint protection, and network/edge security.
Partner with IT Operations on identity-related risk (entitlement sprawl, contractor and non-employee access, and access governance) providing the security requirements and risk lens that IT Operations executes against.
4. GRC, Policy & Compliance
Own the security policy library, risk register, and control framework; keep them current and audit-ready.
Lead internal and external audits and assessments, coordinating evidence collection across IT, Engineering, and Legal.
Report program maturity, open risk, and remediation progress to executive leadership on a regular cadence.
Oversee processes to update and maintain the Enterprise Security Risk Register.
5. AI Governance & Emerging Technology Risk
Partner with the Chief AI Officer on the security dimensions of AI governance, including enforcement of AI acceptable-use policy and identification of security risk in new AI tooling and agent deployments.
Provide the security review and risk sign-off for new AI platforms, agents, and integrations prior to broad rollout.
6. Third-Party & Vendor Risk
Own vendor and third-party security risk assessment for new tools, integrations, and contractors.
Maintain a defensible, repeatable process for evaluating vendor security posture before onboarding.
7. Security Awareness & Culture
Own company-wide security awareness programming, phishing simulation, and targeted training following incidents or audit findings.
Build blameless, clear communications that raise the organization's security literacy without creating fear or confusion.
8. Team Leadership & People Management
Hire, coach, and develop the Security Engineering team.
Set team priorities, run performance management, and build a growth path for security engineers.
Establish team operating rhythm: on-call/incident rotation, backlog grooming, and technical review standards.
9. Executive & Cross-Functional Communication
Own the security content in recurring executive reporting.
Represent Information Security in cross-functional forums (Legal, AI governance, IT Operations, Engineering leadership).
Escalate material risk, resourcing gaps, or unresolved cross-functional blockers promptly and clearly.
Required Qualifications
7+ years in information security, including meaningful experience in application security, incident response, and security architecture.
Demonstrated experience running vulnerability management programs at scale (eg, Snyk or comparable tooling).
Direct incident command experience, including coordinating cross-functional response to significant security events.
People management experience, ideally building or scaling a security engineering team.
Working knowledge of cloud security, identity and access management concepts, and modern AI/agent architecture risk.
Strong written and verbal communication skills, including comfort presenting to executive audiences.
Preferred Qualifications
Experience with bug bounty/responsible disclosure program management.
Experience building or maturing a GRC program, including audit and compliance framework experience (SOC 2, ISO 27001).
Familiarity with AI agent security risk, including MCP-style tool/agent architectures and identity delegation patterns.
Experience partnering with AI governance or data governance functions.
Relevant certifications (CISSP, CISM, or equivalent).
Core Competencies
Incident command and crisis leadership
Security architecture and risk assessment
Program and process maturity building
People leadership and coaching
Executive communication
Cross-functional influence without direct authority over partner teams
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