Director of Human Resources - Canada Operations

Job Listing: Director of Human Resources

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Director of Human Resources for our Canada Operations! The position is Remote to be based in a major market near our units. This role covers the following units: 

• Whistler Conference Centre
• Vancouver Convention Centre
• BC Place Stadium
• Keystone Centre
• Mount St Louis Moonstone Ski
• Automotive Building @ Exhibiton Place (convention centre)
• Hamilton Stadium
• Niagara Falls Convention Centre
• National Bank Open Montreal/-Tennis Canada
• St Johns Convention Centre
• Mary Brown's Centre

The Director of Human Resources for Sodexo Live! Canada is responsible for leading and executing the human resources strategy across multiple venues, including stadiums, arenas, convention centers, and cultural destinations. This role partners with operational leadership to drive employee engagement, workforce planning, labor relations, and compliance, ensuring alignment with both Provincial Labour Standards / Laws and Sodexo's HR standards.

Job Overview:

The Director of Human Resources is responsible for overseeing and managing all aspects of the HR function, employee relations, training and development, compliance with Canadian labor laws and provincial regulations, and performance management across multiple venues in Canada. The Director of Human Resources plays a critical role in cultivating a positive work culture, supporting organizational growth, and ensuring HR practices align with business goals and legal requirements.

Essential Responsibilities:

• Develop and implement HR strategies that support business goals across Canadian Sodexo Live! venues
• Partner with senior operations leaders to align workforce planning with seasonal and event-driven demands
• Drive organizational effectiveness, change management, and talent optimization initiatives
• Lead employee relations strategy, including investigations and resolutions.
• Teaming with Senior Leadership, Legal and on-site management, support union relationships where applicable, including collective bargaining
• Ensure consistent application of policies and compliance with provincial labour standards and federal labour laws (where applicable)
• Oversee compensation structures and benefits programs across Canadian units
• Ensure compliance with Canadian employment standards, health & safety regulations, and company policies
• Monitor HR metrics and provide insights to leadership for decision-making
• Lead HR process standardization across multiple sites

Qualifications/Skills:

• Bachelor's degree in Human Resources, Business Administration, or related field
• CHRP/CHRL designation
• 7+ years' experience as a senior-level HR Director.
• Previous multi-unit HR responsibilities within the food service, hospitality or similar industry.
• Experience working in unionized environments.
• Strong knowledge of Canadian labour laws/standards and regulations
• Strategic thinking with hands-on execution capability
• Excellent interpersonal, communication, and leadership skills
• Ability to manage complexity in a fast-paced, event-driven environment
• Frequent travel between venues across Canada
• Flexibility to work evenings, weekends, and holidays based on event schedules

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.