Director of Field Loss Prevention

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Director of Field Loss Prevention leads all loss prevention, safety, and profit protection responsibilities across the entire store field organization, inclusive of all banners. This role provides strategic direction to reduce shrink and total loss, strengthen inventory integrity, and protect the athlete experience across brick-and-mortar and omnichannel environments. The Director recruits, develops, and coaches Regional Loss Prevention Managers and partners with field and corporate leaders to build capability through training, investigations, and disciplined execution of Shrink Action Plans. Acting as a liaison between corporate priorities and field execution, the Director ensures teams have the resources, tools, and understanding needed to mitigate risk and enhance sales and profitability.

Job Duties and Responsibilities

People Development

• Recruit, hire, train, supervise and oversee the development of the Regional Loss Prevention Managers.

• Periodically complete assessment on assigned RLPMs to identify training needs or validate appropriate level of execution to departmental programs, processes and initiatives.

• Assist in the development and implementation of continual development plans for each of the RLPMs.

• Oversee the development of internal talent to assume added responsibilities and promotions through assessments, CDP development..

• Drive loss prevention awareness and recognition for the LP field organization, to include store level roles.

• Organize, develop and facilitate quarterly business review meetings with all RLPMs and support functions.

• Regularly travel with RLPMs and regional leadership to ensure priorities are aligned across all field business units and with national level objectives.

• Conduct people reviews at regular intervals to understand the performance level of the field teams.

Shrink and Profit Maximization Strategy

• Participate and drive strategic planning, development, implementation and directing of the company’s shrink reduction and profit maximization efforts throughout the organization.

• Support, promote and actively demonstrate company values related to athlete engagement.

• Analyze key metrics to identify potential operational deficiencies and financial risks by district and region and development of specific strategies to mitigate risks/trends specific to these markets.

• Consistently drive execution and performance in core areas of shrink reduction and profit maximization, to include internal investigations, external theft resolution, inventory movement and core team development.

• Continuously monitor industry trends and look for new solutions and technology that may be applied to drive efficiency, shrink mitigation and operational compliance.

• Work closely with Director of LP Operations to help understand field needs and trends as well as work collaboratively to develop solutions through existing resources or third party vendors.

Management of Loss Prevention Programs

• Participate in the development and implementation of Shrink Action Plans across regional levels and ensure compliance and implementation in all locations with a priority in high shrink tier locations.

• Ensures execution of core LP department programs to include shrink coach meetings, shrink action plans, shrink tier expectations, and participation in regional rhythms.

• Assist RLPMs in management of priorities and time constraints to ensure focus is appropriately applied to highest priorities and those activities which will yield the highest return.

• Monitor, support, and report significant / critical incident to Senior Director LP.

• Monitor and maintain all regional operating budgets (5%)

• Regularly review operating budget to ensure fiscal responsibility and spending is maintained within established budgetary guidelines.

• Review and approve all direct report expense reports

Coordinate Loss Prevention resources to support new store openings and talent security

• Manage the needs of the new store openings to ensure support is provided and LP trainings are facilitated.

• Provide guidance to RLPMs with high risk or complex markets to manage workloads and provide relief during periods of high workload.

Manage and support all aspects of the field investigative efforts

• Work closely with Director of LP Investigations to understand opportunities and successes related to internal investigations and develop strategies for successful resolution.

QUALIFICATIONS:

• Bachelor's Degree

• 10-15 years experience in Loss Prevention; Retail Operations; Safety; Project Management

• LPC Preferred

• CFI Preferred

• Knowledge of surveillance and intrusion detection systems

• Knowledge of POS exception reporting systems

• Working knowledge of case management systems

• Action Oriented

• Customer Focus

• Excellent Command Skills

• Integrity & Trust

• Executive Presence

• Solid Conflict Management Skills

• Advanced level of administration skills are necessary with the ability to drive execution, deliver results, facilitate change and gain alignment among business partners. Must have ability and willingness to travel extensively (at least 80%), available to work nights, weekends and holidays. Must pass comprehensive background check.

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

 

Targeted Pay Range: $127,000.00 - $237,800.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.