Director, Global Revenue Operations

Job Summary

CoreView operates a 100% channel transacted, land and expand SaaS business that has roughly doubled ARR over two years. As we scale, we are building a Revenue Operations function that can run the end to end lead to cash motion. 

The Global Director, Revenue Operations is the senior operational owner of how the company goes to market: the systems, data, processes and analytics that connect channel, marketing, Microsoft and direct pipeline sources through to closed and expanded revenue. This person brings “art and science” rigour to where the business points its sellers and partners, and acts as the strategic backstop for go to market knowledge.  This role owns the operational backbone that makes that funnel measurable, predictable and scalable. 

Mission 

Own the end to end lead to cash revenue operation and make revenue predictable. Manage a RevOps function and team that scales the business, and turns go to market strategy into operating systems, and becoming the company’s early warning system on pipeline, win rate and quota attainment. 

Job Responsibilities 

Strategy, planning & leadership 

Set the Revenue Operations strategy across analytics, systems, regional operations and commercial operations, aligned to company growth goals.  

• Translate go to market strategy into operating systems, processes and cadences that work across Americas, EMEA and APAC.
• Customer segmentation, territory and coverage design, and the logic for a propensity to buy model.
• Build, develop and lead the RevOps team; own the function’s budget, headcount plan and phased scaling roadmap. 

Pipeline, forecasting & performance 

• Run the forecast, pipeline and quota attainment cadence (tracking both mean and median attainment) as the company’s early warning system on revenue risk.
• Own pipeline contribution analytics by source channel, marketing, Microsoft and sales outbound  by segment and geography.
• Monitor and inspect how the different pipeline sources interact, and surface root cause analysis on conversion, win rate and coverage gaps. 

Systems, data & process 

• Own the health and roadmap of the commercial tech stack (Salesforce at the core, plus supporting sales tools and CPQ), delegated through the Sales Systems & Tech Lead.
• Ensure robust data infrastructure, data hygiene and reporting that the wider GTM organisation can rely on and increasingly self serve.
• Govern the quote to cash data flow end to end, in partnership with Commercial Operations and Finance. 

Cross functional & commercial alignment 

• Partner across the organisation boundary with the GTM revenue teams and with Finance: win/loss and behavioural data to enablement
• Oversee compensation plan design and monthly statement production within RevOps analytics, with payout and controls owned by Finance.
• Support the evolution of the partner programme with quantitative partner assessment and analytics as the channel scales. 

Owns / accountable for 

• Overall RevOps strategy, budget and team.
• Pipeline by source analytics and revenue risk root cause analysis.
• Forecast accuracy and the forecasting cadence.
• Territory & coverage model and, over time, the propensity to buy model.
• The integrity of the CRM and reporting layer that the GTM organisation depends on. 

Job Requirements  

Experience 

• Proven Revenue Operations (or Sales/GTM Operations) leadership in a high growth B2B SaaS business, ideally through a comparable ARR scaling stage.
• Hands on understanding of the full lead to cash motion — lead management, pipeline, quoting, renewals and expansion.
• Direct experience of a channel / partner led go to market is strongly preferred, given our 100% channel transacted model.
• Track record of building and scaling teams and of standing up forecasting, territory and analytics capabilities.
• Strong Salesforce fluency and familiarity with the modern RevOps tooling ecosystem (e.g. CPQ, forecasting and BI tools). 

Capabilities & mindset 

• Combines strategic, analytical thinking with the operational discipline to execute and run cadences reliably.
• Comfortable being the connective tissue across Sales, Marketing, Channel, Finance and Customer Success including across organisational boundaries.
• Credible and confident influencing senior commercial leaders on forecasting, territory and pipeline decisions. 

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