Director - CDL Admissions

Job Summary

As the leader of the Remote CDL Admissions Department, the Director- CDL Admissions

motivates, trains and coaches remote admissions personnel on expected behaviors aligned with

focus on the Ancora mission and Core Values. Admissions oversight, compliant admissions

processes, and quality delivery of services to students resulting in successful outcomes are also

primary responsibilities of the Director- CDL Admissions. .The Director - CDL Admissions ensures that remote admissions personnel follow all college, state, and US DOE, accreditation

compliance, regulations, and policies. The Director- CDL Admissions must possess the ability to work well with colleagues and other constituents, often from a distance, and have a high comfort level with the use of multiple forms of communication. The Director- CDL Admissions must be self-reliant and comfortable in a highly visible position, possess exceptional critical thinking and analytical skills, and have an ability to make decisions and to accept accountability. The Director- CDL Admissions is expected to lead and persevere in a challenging environment, to demonstrate an advanced ability to learn from experience, possess strong writing skills and high-level project management skills. The Director- CDL Admissions must be able to multitask, managing multiple priorities, responsibilities and deliverables in a timely manner and within the constraints of imposed deadlines.

Key Responsibilities

• Support remote admissions efforts to effectively deliver quality customer service to prospective students.

• Lead in the process of hiring, training, and managing admissions staff.

• Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics.

• Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.

• Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.

• Ensure accuracy and timeliness of all paperwork and reports

• Randomly audit enrollment files to ensure accountability/accuracy of documents.

• Collaboratively participate in employee performance evaluations and scheduled performance reviews.

• Provide departmental updates through reports, discussions, and meetings with senior leadership

• Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired

Admissions results, consistent with the overall mission and strategic plan for the department

• Develops and executes both short-term and long-term Admissions strategies in the department to

ensure the Company’s growth and profitability objectives are met.

• Ensure that policies and decisions are properly executed at all levels.

• Provides personal leadership that encourages employee productivity and responsiveness to the

needs of the department

• Other duties as assigned

Experience and Education Required

• Bachelor’s degree in business, marketing, or a related field preferred

• Minimum of 3 years’ experience successfully managing admissions teams

• Excellent people management skills with demonstrated ability to inspire and motivate employees

• Demonstrated leadership skills including the ability to develop, motivate, and lead staff

• Superior written and verbal communication skills

• Ability to lead and work in an observation/coaching style environment

• Good working skill set with MS Office, including MS Word, Excel, PowerPoint, and Google Suite

• Verifiable ability to work in fast-paced environment; willingness to have a flexible work travel schedule 

Experience and Education Preferred

• Master’s degree in business, marketing, or a related field preferred

• 8 years of management experience with remote/online admissions teams

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Prolonged periods sitting at a desk and working on a computer.

Work Environment  

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is usually not exposed to weather conditions.  The noise level in the work environment is usually moderate. 

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. 

I have read and understand the above job description.  I further understand that this is not an all-inclusive list and does not constitute a contract.  My employment remains at will as with all employees of Ancora Education.