Development Coordinator - 2yr FTC

YOUR POSITION WITH TNC
The Development Coordinator works closely with the TNC Development teams in Australia, Oceania, the Asia Pacific Region, the US and Europe to coordinate and deliver effective multi-year strategies and plans for prospective and current middle donors and Gift in Wills supporters, including a mixture of both foundations, and individuals. The Coordinator works closely with the Director of Development (Oceania) and the Development Communications Manager to design and deliver one to some donor journeys to deeply engage, retain and grow the donor and legacy pipeline to secure the  funds needed to meet the Conservancy’s conservation work  and our 30x30 targets. They manage a portfolio of donors and Gifts in Wills supporters  based in Australia and New Zealand to secure gifts, grants and pledges from  individuals, foundations and at times corporate donors  who have the capacity to make significant  gifts towards TNC’s conservation priorities within Australia, as well as other strategic geographies around the world— with a focus on the Oceania (Australia, New Zealand, Solomon Islands, Papua New Guinea)

ESSENTIAL FUNCTIONS

The Development Coordinator is responsible for building, cultivating and stewarding a portfolio of middle donors and Gift in Wills supporters to secure current and future income in support of TNC’s goals. They will design and deliver an integrated Middle Donor and Gifts in Will program that increases lifetime value by acquiring new mid-value supporters, retaining and upgrading existing donors, and identifying and nurturing future major and bequest donors.

They understand and apply the principles of developing one to some donor strategies, to aquire, retain and grow the portfolio and pipeline towards  high-value, long-term donor engagement. They build collaborative relationships with conservation colleagues to share knowledge and program developments with donors to ultimately increase support. The Coordinator will be responsible for building and managing a both the middle donor and Gifts in Wills pipeline including designing and executing direct marketing appeals, pipeline moves and deepening engagement and creating a community of legacy supporters.  This role also includes liaising with appropriate partners in the Worldwide Office, aligning our work and staying up to date with the global mid donor and Gifts in Wills best practices. The Coordinator will be required to work within the Conservancy’s donor database and to participate in the development and presentation of plans, appeals and reports. They may undertake prospect research. They may also be responsible for volunteer engagement within formal and/or informal networks.  They may organise strategic events to steward current donors and cultivate new prospect.
 

RESPONSIBILITIES & SCOPE
 

• Manage a portfolio of 300+  middle donors and Gifts in Wills supporters
• Develop a multi-year Middle Donor and GIW strategy aligned to organisational fundraising and impact goals
• Define clear income, engagement, and pipeline targets across cash giving and bequest intentions
• Segment donors using giving history, capacity indicators, and engagement signals
• Balance short-term cash income with long-term pipeline value (major gifts and GIW)
• Maintain prospect and donor records on TNC’s CRM, keeping records updated in a timely manner.
•  Build and manage annual budgets, forecasts, and income projections
• Use ROI and lifetime value modelling to prioritise investment
• Test and optimise channels, propositions, and stewardship approaches
• Use data and insights to personalise asks, stewardship, and recognition
• Deliver a mix of high-touch and scalable engagement, including calls, personalised emails, impact updates, and events
• Ensure donors feel known, valued, and connected to purpose
• Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
• Translate organisational outcomes into donor-relevant impact stories
• Develop strong written and verbal stewardship, including reports, thank you calls, and updates
•  Maintain consistent, values-led communication that builds trust and loyalty
• Demonstrate sensitivity and follow best practice in handling confidential information.
• Ensure compliance with TNC policies and procedures and external (philanthropic sector/legal/IRS) requirements.
• Meet financial responsibilities by working within a budget and meeting fundraising objectives.
• Work collaboratively and supportively when engaging with people both internal and external to TNC, adhering to our values at all times.
• Manage assigned projects, coordinating the work of peers and meeting deadlines.
• Manage or participate in complex or sensitive negotiations if required.

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