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AI Summary
About the Client
Our client is a growing international company providing a comprehensive crypto payment ecosystem. Their services include cryptocurrency payment acceptance, automatic crypto-to-fiat conversion, and secure wallet solutions. Catering to industries such as e-commerce, iGaming, and fintech, they facilitate efficient cross-border transactions for businesses of all sizes.
Role Overview
As the Deputy Head of Fincrime Operations, you will have the unique opportunity to lead a team dedicated to safeguarding financial operations in a fast-paced environment. This role promises significant impact and growth, allowing you to shape policies and manage complex cases in the evolving crypto landscape.
Key Responsibilities
Lead and develop a team of ~15 specialists across Transaction Monitoring, Onboarding (KYC/KYB), and Fraud Operations.
Oversee daily financial crime operations, ensuring compliance with AML/CFT regulations and internal procedures.
Review and resolve complex AML, fraud, sanctions, and high-risk client cases.
Coordinate responses to FIU, law enforcement, regulatory, and audit requests.
Support the development and implementation of AML/CFT policies, procedures, and operational controls.
Monitor team performance, KPIs, and service quality, driving continuous process improvements.
Collaborate with Compliance, Risk, Payments, Product, and Engineering teams to strengthen financial crime controls.
Act as deputy to the Head of Financial Crime Operations when required.
Requirements
5+ years of experience in Financial Crime Operations, AML, Fraud, Compliance Operations, or Risk Operations within a regulated fintech, EMI, payment institution, crypto company, forex, or iGaming business.
Previous experience managing operational teams (10–20+ people preferred).
Strong background in B2B financial services; B2C-only experience is not suitable.
Experience working in a fully regulated financial institution (EMI, PI, bank, VASP/CASP, or equivalent), rather than a company only undergoing licensing.
Hands-on knowledge of Transaction Monitoring, KYC/KYB, EDD, sanctions screening, fraud prevention, and suspicious activity investigations.
Experience preparing documentation and coordinating responses for regulatory audits, FIU requests, law enforcement inquiries, and external compliance reviews.
Understanding of AML/CFT regulations, FATF guidance, EU AML framework, and financial crime risk management.
Excellent stakeholder management and communication skills.
Fluent English (C1+).
Key Soft Skills
Strong leadership abilities
Excellent problem-solving skills
Effective communication with international clients
Ability to work under pressure
Adaptability in a fast-paced environment
What We Offer
Fully remote work with the flexibility to work from almost anywhere.
Benefit Bar to spend on sports, mental health, coworking, home office, or medical expenses.
Regular team offsites, meetups, and company events.
Company merchandise and employee rewards program.
Opportunity to work at the forefront of crypto payments and fintech innovation alongside an international team.
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