Data Entry Specialist

The Clover Home Care team helps members access the right care at the right time, in the right setting. The team supports members through in-home primary care, annual wellness visits, supportive care, behavioral health, and community services coordination.

As a Data Entry Specialist, you will help maintain accurate, complete records and prepare claims in the electronic medical record (EMR) system. Your attention to detail and follow-through will support timely claims submission and reliable Home Care operations.

As a Data Entry Specialist, you will:

• Review data for errors, missing information, and duplicate entries, and resolve or escalate discrepancies.
• Verify that required claims data is complete, create claims in the EMR, and resolve edits needed for submission.
• Learn and use the EMR and other data systems to complete assigned work accurately and on time.
• Support quality assurance across data systems, identify recurring issues, and suggest improvements that reduce errors and rework.
• Collaborate across Clover teams to resolve issues, meet deliverables and performance expectations, and escalate risks to timely completion.
• Support additional projects and responsibilities as assigned.

Success in this role looks like:

• Within 90 days: Use the EMR and core workflows to complete assigned tasks, identify common data issues, and know when to seek support or escalate.
• Within 6 months: Independently manage routine data entry and claims preparation, consistently meet team expectations for accuracy and timeliness, and resolve common edits.
• Over time: Sustain reliable performance, help prevent recurring errors, and contribute practical improvements to data quality and team workflows.

You should get in touch if:

• You have a high school diploma or GED and previous data entry experience. Some college coursework is preferred.
• You are detail-oriented and can identify errors and inconsistencies accurately and efficiently.
• You organize your work, manage competing priorities, and follow through on deadlines.
• You communicate clearly, work collaboratively, and approach problem-solving with patience and a service mindset.
• You are comfortable learning new systems and adapting to changing processes while maintaining accurate work.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy.
• Full-time hourly employees accrue up to 18 days of vacation per year
• Clover recognizes 10 federal holidays including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, 1 floating holiday, and a Week of Rest (the last week of December)
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.