Danish Speaking Social Media Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Danish Speaking Social Media Support Advisor. This role is designed for individuals who have a passion for social media and a strong commitment to providing outstanding customer support. As a Danish Speaking Social Media Support Advisor, you will be a crucial link in building and maintaining relationships with our clients' Danish-speaking customers.

Responsibilities

• Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.
• Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.
• Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.
• Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.
• Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.
• Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.
• Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.

Requirements

• Fluent in Danish and English, possessing excellent written and verbal communication skills.
• Previous experience in social media support, community management, or customer service is preferred.
• Strong understanding of various social media platforms and effective user engagement strategies.
• Exceptional problem-solving abilities and a commitment to customer satisfaction.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Familiarity with social media analytics tools is an asset.
• A collaborative team player with a positive attitude and a passion for helping others.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...