Act as a digital concierge for Danish owners of luxury vehicles, providing high-touch assistance with vehicle management and onboard technology. Responsibilities include coordinating roadside assistance and maintaining meticulous client profiles via phone, email, and chat.
We are seeking fluent Danish speakers to join a premier, work-from-home team dedicated to supporting one of the world's most prestigious luxury automotive manufacturers.
In this role, your responsibilities extend far beyond standard customer service—you are delivering an elite hospitality experience. Working remotely from any location in Greece, you will act as a dedicated digital concierge for Danish owners of high-end vehicles, assisting them with premium vehicle management and sophisticated onboard technology.
The Role: Digital Concierge & Automotive Tech Specialist
As a brand representative, you embody the pinnacle of the automotive industry. Your objective is to provide bespoke, high-touch assistance that reflects the exceptional craftsmanship and quality of the vehicles themselves.
KEY RESPONSIBILITIES
- Bespoke Client Relations: Assist Danish vehicle owners with sophisticated automotive features, cutting-edge systems, and exclusive, high-tier service requests.
- Digital & Technical Guidance: Walk owners through advanced digital ecosystems, including interactive touchscreen interfaces, electric vehicle (EV) charging infrastructure, and over-the-air software updates.
- Concierge Roadside Coordination: Swiftly arrange emergency assistance or mechanical repairs to ensure our clients' journeys resume with minimal disruption.
- Executive Communication: Interact with clientele via phone, email, and live chat, utilizing immaculate, sophisticated, and polished written and spoken Danish.
- Data Integrity: Meticulously update client profiles within our database to cultivate long-term brand loyalty and seamless future interactions.
CANDIDATE PROFILE: POISED & PROFESSIONAL
We are looking for exceptional communicators whose professionalism and composure seamlessly align with the expectations of a luxury brand.
- Linguistic Excellence: Native or near-native mastery of the Danish language (C1/C2 level), alongside upper-intermediate English proficiency (B2) for internal corporate collaboration.
- Premium Service Ethos: A natural affinity for high-end customer care, with the ability to communicate with high-profile clients respectfully, calmly, and confidently.
- Technological Aptitude: Comfortable navigating diverse software platforms and genuinely intrigued by modern automotive innovations, such as artificial intelligence and electric mobility.
- Remote Autonomy: The self-discipline and focus required to maintain high performance in a completely virtual work environment.
- No Automotive Background Required: You do not need prior car expertise. Our specialized brand academy will provide comprehensive, fully paid training to teach you everything you need to know.
RELOCATION SUPPORT TO GREECE
For international professionals looking to elevate their careers while enjoying life in Greece, we provide an extensive relocation assistance package:
- Complimentary Travel: Your flight to Greece is fully covered and paid for by the company.
- Temporary Accommodation: We provide company-sponsored housing for your initial four weeks to ensure a smooth transition.
- Administrative Assistance: Comprehensive guidance through local legalities, including securing your Greek tax (AFM) and social security numbers.
COMPENSATION & CAREER ADVANCEMENT
- Premium Remuneration: A highly competitive monthly wage structured as 14 salary payments per year, paired with performance-driven cash incentives.
- Immediate Coverage: Comprehensive private health, dental, and life insurance policies beginning on your first day of employment.
- Professional Development: Transparent, structured pathways to advance into team leadership, corporate management, or specialized internal roles.
- Geographic Liberty: Enjoy the flexibility of a 100% remote position, allowing you to work from anywhere in Greece—whether you prefer bustling central Athens or a serene Mediterranean island.