Dairy Automation & Applications Specialist

Posted 3 days ago

United States

$55000 - $65000 per year

2-5 years experience

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Dairy Performance Support - Remote/Field Based Role in USA

milkrite | InterPuls is looking for a hands-on, technically skilled Dairy Performance Support professional to join our Americas team. This role is ideal for someone who enjoys working at the intersection of technology, agriculture, and customer success—supporting distributors, training partners, and solving real-world challenges on dairy farms.

If you thrive in a dynamic, field-based environment and enjoy building relationships while delivering technical expertise, this could be a great fit!

What You’ll Do:

In this role, you’ll be a key driver of performance and customer satisfaction across our distribution network and end users.

Training & Distributor Development

Deliver technical training to distributors and partners to strengthen product knowledge and service capabilities
Develop and implement training programs and materials tailored to partner needs
Support distributors in installation, maintenance, and troubleshooting best practices
Identify opportunities for upselling and cross-selling during technical interactions

Automation & Controls Support

Program, configure, and troubleshoot PLC-controlled systems.
Support commissioning, startup, and optimization of capital equipment.
Analyze system performance and identify opportunities for improvement.
Diagnose and resolve issues involving automation systems, controls, sensors, electronic devices, and communications networks.
Assist customers and distributors with technical troubleshooting and performance optimization.
Provide recommendations regarding system settings, programming, and operational improvements.
Support equipment upgrades, enhancements, and implementation of new technologies.

Field Support & Customer Success

Provide on-site technical support, troubleshooting, and system optimization at customer locations
Partner with Sales on customer visits to support new business development
Respond to technical inquiries and ensure timely resolution of issues

Relationship Management

Build strong relationships with distributors, partners, and dairy producers
Act as the primary technical liaison between customers, partners, and internal teams
Capture and share field feedback to support product and service improvements

Market Insights & Continuous Improvement

Monitor market trends, competitor activity, and product performance
Provide insights and recommendations based on field data and analysis
Contribute to ongoing improvements in technical support and training processes

What We’re Looking For:

Associate degree in Engineering (Electronic, Mechatronic) or related field preferred
3+ years of experience in automation and control systems engineering
Strong knowledge of electronics, PLC-controlled systems, and troubleshooting
Experience training or supporting distributors or partners
Excellent communication and training skills
Ability to manage multiple priorities in a fast-paced environment
Customer-focused mindset with strong problem-solving skills
Willingness and ability to travel extensively across America
Fluently communicate verbally and written in English

Work Environment & Travel:

This is a remote, field-based role requiring frequent travel to dairy farms and distributor locations.

You’ll work in a mix of environments—from home office settings to hands-on agricultural sites, including milking parlors and equipment rooms.

Why Join milkrite | InterPuls?

Be part of a global leader in dairy solutions and innovation
Work directly with cutting-edge milking technology and systems
Make a visible impact on farm performance and customer success
Join a collaborative, international team focused on growth and development

Apply Today!

If you’re passionate about agriculture, technology, and helping customers succeed, we’d love to hear from you!

milkrite InterPuls Inc

Employees 201-500 employees Industry Dairy Product Manufacturing

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