Customs Compliance Specialist

Job Title: Customs Compliance Specialist

Job Description

The Customs Compliance Specialist provides hands-on support for day-to-day U.S. import and customs compliance activities. This role independently manages customs brokers, freight forwarders, carriers, co-packers, internal finance teams, and regulatory clearance issues with minimal training. The specialist ensures accurate and compliant import documentation, timely customs clearance, and effective coordination across internal and external stakeholders.

Responsibilities

• Review co-packer and import documentation for completeness, accuracy, and customs compliance, and enter and maintain shipment details in internal systems.
• Work directly with customs brokers and freight forwarders to facilitate timely entry and clearance of U.S. imports.
• Monitor and review CBP ACE activity, support monthly duty statement reconciliation and payment, and ensure customs invoices are submitted for accounts payable processing.
• Manage CBP and FDA holds, exams, and document requests, including obtaining and providing product labels and supporting clearance documentation.
• Handle international and sample shipments moving through FedEx, DHL, UPS, and other couriers when they are subject to CBP or FDA review.
• Reconcile Maersk, broker, forwarder, and other import-related statements, research unidentified or outstanding invoices, and drive resolution of discrepancies.
• Investigate customs valuation or currency discrepancies and coordinate post-entry and post-summary corrections when required.
• Maintain accurate and compliant import records and escalate regulatory risks, clearance delays, duty discrepancies, and documentation gaps as needed.
• Coordinate closely with Logistics, Procurement, Finance/AP, suppliers, co-packers, and external service providers to ensure smooth and compliant import operations.
• Independently organize, track, and follow up on multiple open import issues, deadlines, and action items using internal tools and Microsoft Office applications.

Essential Skills

• Hands-on experience using CBP ACE, including reviewing activity and supporting duty statement reconciliation and payment.
• Practical experience working with customs brokers and freight forwarders to manage U.S. import entries and clearances.
• Direct experience reviewing and managing U.S. duty statements and payments, including reconciliation and issue resolution.
• Strong knowledge of import documentation, including commercial invoices, packing lists, bills of lading, and air waybills.
• Working knowledge of HTS/HTSUS classification, customs valuation principles, and determination of country of origin.
• Experience resolving FDA and CBP holds or exams, including responding to document requests and coordinating inspections.
• Proficiency with Microsoft Excel and Microsoft Office, with the ability to independently organize and track multiple import issues and deadlines.
• Solid understanding of U.S. import compliance and trade compliance practices.

Additional Skills & Qualifications

• Experience with products regulated by the FDA, such as food, confectionery, consumer products, cosmetics, or pharmaceuticals, strongly preferred.
• Experience with post-entry and post-summary corrections for customs entries preferred.
• Experience managing international courier shipments through FedEx, DHL, UPS, and similar providers when subject to CBP or FDA review preferred.
• Previous experience in customs invoice reconciliation and resolving discrepancies with brokers, forwarders, and carriers preferred.
• Strong attention to detail and accuracy in handling documentation, financial statements, and regulatory records.
• Ability to work independently with minimal training and manage competing priorities in a fast-paced import environment.
• Strong communication skills to collaborate effectively with internal teams and external service providers.

Work Environment

This role offers flexible arrangements depending on schedule and location. A part-time specialist may work fully remote and complete work outside standard business hours if needed. A full-time specialist works a hybrid schedule, typically Monday through Friday, 8:00 a.m. to 5:00 p.m., with a mix of on-site and remote days during the week. The work focuses on a professional office environment, using systems such as CBP ACE, carrier and broker platforms, and Microsoft Office to manage documentation, reconciliation, and communication. The position emphasizes collaboration with logistics, procurement, finance, suppliers, and external partners while maintaining a strong focus on regulatory compliance and accurate recordkeeping.

This is a Contract position based out of Moosic, PA.

The pay range for this position is $30.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Moosic, PA.

This position is anticipated to close on Oct 26, 2026.

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.