Customer Support Representative
Posted 3 days ago
Worldwide
750 per week
⭐
0-2 years experience
Please mention DailyRemote when applying
AI Summary
The representative will manage guest and client inquiries via email, chat, and phone while ensuring high levels of satisfaction. They are also responsible for accurately handling bookings, reservations, and maintaining customer records.
Join Our Team
Vidzo Royal Inn is looking for friendly, detail-oriented professionals to join our Customer Support team. No prior experience required — paid online training will be provided.
Role: Customer Support Representative
Key Responsibilities
- Respond to guest and client inquiries via email, chat, and phone
- Provide professional, timely, and courteous support to ensure guest satisfaction
- Manage bookings, reservations, and follow-ups accurately
- Maintain and update customer records in our system
- Escalate issues appropriately and support daily operations
Requirements
- Strong written and verbal communication skills
- Excellent customer service and problem-solving abilities
- Basic computer skills: MS Office, Google Workspace, and email
- Reliable internet connection and access to a computer or smartphone
- Self-motivated, organized, and able to work independently in a remote setting
What We Offer
- Competitive pay: Up to CAD $750 per week
- Paid online training and onboarding
- Flexible work schedule
- Career growth opportunities within Vidzo Royal Inn
- 100% Remote work environment
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