Customer Supply Chain Manager, CVS

Customer Supply Chain Manager, CVS

Location: US Remote (Preferred East Coast)

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Customer Supply Chain Manager, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human. 

About the Job:

• Lead the key supply chain elements of the joint business plan and will have a direct and vital impact on driving innovation and scale for our portfolio while significantly broadening the awareness, trial potential, and efficiency for the overall business.
• Lead initiatives that advance our brands and strengthen our reputation worldwide.
• Mentor and uplift emerging talent while pushing your own growth and influence.
• Put purpose into practice — embedding sustainability, access and social impact into every decision.
• Model the challenger mindset: question complexity, act with integrity and make things radically simple.
• Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Main Responsibilities:

• Partner with customer leadership to execute the Joint Business Plan, integrating planning and supply chain strategies to drive growth, improve execution, and create value across both in-store and e-commerce channels.
• Build and maintain strong relationships with CVS Health supply chain, store operations, and executive leadership while serving as a trusted supply chain thought leader, including support for Rx-to-OTC switch initiatives.
• Lead the development and implementation of supply chain tools, solutions, and investments that enhance planning accuracy, operational performance, and business outcomes.
• Develop inventory monitoring methodologies and forecasting processes to improve trade inventory visibility, retail in-stock performance, forecast accuracy, and demand planning results.
• Provide supply chain expertise and process leadership to field planning and forecasting teams, ensuring alignment with Opella’s S&OP framework and business objectives.
• Establish and manage supply chain scorecards and performance metrics focused on on-time/in-full delivery, on-shelf availability, inventory management, cash flow, and continuous improvement initiatives.
• Foster cross-functional collaboration between supply chain and sales teams to drive sustainable growth, proactively identify opportunities, and anticipate and resolve customer, commercial, and operational challenges.

About You:

• B.A. / B.S. degree required; MBA preferred
• 7+ years of experience across multiple areas of the supply chain, including roles involving direct customer interactions; Supply / demand planning experience preferred.
• A demonstrated track-record for delivering results, developing capabilities, exceeding goals and is recognized as an expert in delivering breakthrough and innovative solutions
• Ability to develop organizational capabilities while influencing others
• Lead and inspire others when facing highly ambiguous, complex situations
• Extremely organized, dependable and self-motivated with the ability to leverage Excel and other planning tools in a fast-paced environment
• Utilizes effective, professional communications to cultivate strong working relationships with both internal and external colleagues; displays flexibility in your approach to people and situation

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. 

We are challengers. We are Opella. 

North America Applicants Only

The salary range for this position is:  $115,000.00 - $160,000.00

All Compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds. 

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.   

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. 

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.  

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com. 

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