Customer Success Associate, Corporate Insurance

 Posted 7 days ago
     
2-5 years experience
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AI Summary

The role involves onboarding new customers and managing projects throughout the customer journey to increase tool usage and retention. The associate will lead product demos and leverage insurance expertise to resolve customer inquiries.

LineSlip Solutions is currently recruiting for a Customer Success Associate, Corporate Insurance to join our fast-growing team. This is the perfect role for tech savvy individuals with a strong background managing complex corporate insurance programs. The ideal candidate is energized by leveraging AI, analytics, and data to enable global enterprises to solve real world insurance challenges. 
  
This is a fully (and permanently) remote position. Candidates can be located anywhere in the United States. 

The Customer Success Associate, Corporate Insurance role is tasked with:  

  • Leverage complex commercial insurance knowledge and experience to evolve into a role within either the Implementation or Account Management functions within Customer Success.   

  • Partner with Sales, Marketing, Operations, and Engineering to onboard new customers and increase tool usage and retention.  

  • Manage projects and initiatives throughout the customer journey.   

  • Lead critical demos and trainings to show prospects and customers how to solve insurance program challenges.  

  • Demonstrate product subject matter expertise and resolve inquiries and request from customers.  

Qualifications:  

  • 3 - 5 years of experience managing corporate insurance programs in a large corporate risk management department. Extensive experience and knowledge with complex commercial insurance programs including alternative risk transfer (ART) techniques such as captives and retained risk is critical to success in this role. 

  • Familiarity with SaaS or enterprise software for risk management teams. 

  • Ability to understand customer pain points and collaborate with Sales, Customer Success, Product, and Operations to provide compelling solutions. 

  • Strong presentation skills with the ability and confidence to communicate with both executive leadership and risk management teams.  

About LineSlip Solutions: 
  
LineSlip has created a unique data visualization platform, purpose-built for the commercial insurance industry, that uses technology to automatically extract and organize data previously locked in binders, policies, proposals, and other insurance documents. With LineSlip Solutions users can easily visualize data, automate reporting, and make smarter, more informed business decisions that affect the bottom line. We are actively working with some of the country’s most recognizable companies.

LineSlip Solutions is an equal opportunity employer. 

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