Customer Service & Wholesale Support for a Retail Company in Australia (Home Based Part Time)
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AI Summary
The role involves processing daily wholesale orders and managing communications with customers, wholesalers, and stockists. Additionally, the position handles stock reconciliation between ERP and warehouse systems and supports founders with general administrative tasks.
• Process daily wholesale orders accurately within required cut-off times
• Respond to customer, wholesaler, and stockist enquiries via email
• Conduct monthly stock reconciliation between ERP and warehouse systems
• Follow up with existing wholesale stockists to maintain engagement
• Assist with lead generation and prospect outreach for new wholesale accounts
• Support the founders with general operational and administrative tasks
• Respond to customer, wholesaler, and stockist enquiries via email
• Conduct monthly stock reconciliation between ERP and warehouse systems
• Follow up with existing wholesale stockists to maintain engagement
• Assist with lead generation and prospect outreach for new wholesale accounts
• Support the founders with general operational and administrative tasks
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