Customer Service Specialist - No Experience - Remote

About the Opportunity

We’re expanding our remote team and looking for dependable, motivated individuals who enjoy working with people and providing helpful, professional service.

You’ll begin in a client-facing role, working directly with individuals and families to understand their needs and help them navigate available protection and benefit options. As you gain experience and demonstrate strong performance, opportunities are available to take on additional responsibilities in training, mentorship, and team leadership.

This is a remote, performance-driven career opportunity where growth is based on initiative, consistency, and results.

What You’ll Be Doing

• Meet with clients virtually to discuss their needs, priorities, and available options
• Explain coverage and protection solutions in a clear, easy-to-understand way
• Help clients identify options that align with their individual circumstances
• Provide professional follow-up and ongoing client support
• Build strong relationships by delivering a positive and dependable experience
• Follow an established process for client consultations and service
• Participate in ongoing training, coaching, and professional development
• Support and mentor newer team members as you progress into leadership

Training & Career Development

You’ll have access to the tools and support needed to develop your skills from the beginning.

We provide:

• Structured onboarding and comprehensive training
• Ongoing mentorship and coaching
• Assistance throughout the licensing process for qualified candidates
• Remote work with flexibility in managing your schedule
• Opportunities for performance-based advancement
• Life and health benefit options
• Recognition programs and performance incentives
• Opportunities to qualify for incentive travel and other rewards

Who We’re Looking For

We’re interested in individuals who are:

• Confident and professional communicators
• Comfortable interacting with clients virtually
• Organized and able to manage responsibilities independently
• Motivated by goals and measurable results
• Dependable with strong follow-through
• Open to feedback, coaching, and learning new skills
• Comfortable working in a remote environment
• Interested in long-term professional and leadership growth

Previous insurance experience is not required. Qualified candidates receive training and support with the licensing process needed to get started.